Carolinas Finest Plumbing Company, Inc.

We have had 2 different companies come out and the city as well to try to fix our sewage problem. None of them were competent enough to fix the problem or even find it. Within an hour of being at our home Carolinas Finest Plumbing had the problem fixed. Wonderful service and very professional. I could not be happier! You guys are truely a blessing, thank you so much!

Cyrus, the plumber for this company is the rudest individual I’ve experienced in quite a while. He came out to complete a job at our property and didn’t want to complete it because “he would get home too late” even after he said he was on call for the night. When I asked his name after our interaction, he refused to provide it. He left the property without doing the work and now we’re in a predicament because of his actions. Whatever you do, stay far away from this company! We will no longer be using them at our property.

Company is a radically over priced., we called them out for a repair, they came and fixed it,$300 then called them back as the issue resumed. He charged another $300 to repair the repair all of 5 min in the building, had to call them back as the problem still exist, now they want $950 to install a new sink..., however not no more. The 1 star is for Customer service which is good then they screw you on the over pricing.

We used them to replace some toilets and put in a new shower for us. Everything along the way went wrong, but they fixed what they said had gone wrong. Afterwards we realized what a poor job they had done. The shower wasn’t installed correctly, the window is partially blocked, the caulking was terrible, and the the shower they recommended to install is not what they said it would be. We called multiple times to have them fix the caulking because it was hard to clean the brand new shower. They never responded. The shower they installed is not an improvement, other than it doesn’t leak. It is harder to clean than my old shower, so I wish I had not gone with their recommendation.

Not impressed. Way over priced. Spent 20min trying to snake a drain that wasn’t resolved in the end. Charged nearly $500. Save your money, look elsewhere. There are companies willing to negotiate or finish the job. The best customer is a repeat customer. I learned my lesson.

The only reason I'm giving 1 star is because they did fix the problem, but it was a nightmare dealing with this company. I had an issue with another contractor driving heavy equipment over a pipe in the front yard which backed up my sewage line. This company came out and replaced that section of the pipe at quite a high price. Dealing with the insurance company to get reimbursed for this expense and the plumbers refused to call me or email me back after numerous attempts. There were some roots in the line, but those could have remained for several more years without issue and the plumbers refused to agree this incident was a catalyst to the problem. Very unprofessional!

Carolina’s Finest Plumbing replaced two water heaters in my home. Later we found out that the soldering at one of the pipe fittings was faulty and spraying water. The company at first admitted that they had installed the water heaters improperly. However, when dealing with our insurance company, they denied that they were responsible for the resultant water damage. I can accept that people make mistakes, as they did in their installation. But for them to later deny responsibility because it might affect their insurance ratings, I find that despicable. Of course I will never trust that company again. I encourage all others to stay far away from Carolina’ Finest Plumbing. Their plumbing is lousy, and their ethics are much worse.

The office informed me that before work began I would know the what it would cost to fix. None of that information was provided. On top of that the bill is way over the top. At almost 250$ an hour. The truck should show up with all parts ready to go. This was a minor fix $10 parts to fix. And of coarse the truck didn't have the part. Another hour of time for not being a good company that has parts. The final bill wasnear $650. In total I needed 4 couplings and two pieces of pipe a foot each. Should have taken less than 30 min to fix. This company is a rip off. I do not recommend this company to anybody

Mr. Jerry Withrow's job was based on a pre-existing condition whereby the water heaters in the closet downstairs had been leaking for some time causing damage to the hardwood floor. The original heaters had not been installed correctly due to the fact no pans or drains were installed. The problem wasn't even noticed until the floor outside this space showed damage from the leaking units. We replaced the heaters to code and are/were not responsible for pre-existing conditions, therefore no insurance issues were relevent. We're sorry he has misunderstood the original nature of the problem and our resolution. CFP maintains a AAA rating with the BBB and has for over 20 years.

Same as another driver who rated the conduct of the driver of a black truck... this guy almost caused an accident at the autobell.. driving wreckless through the parking lot, I guess trying to get in front of me in the car wash line. Senseless if you ask me. bad driving etiquette. Moves with disregard to others. Black Chevrolet Sierra 3500HD. I don't think he realizes that the companies name is plastered across the back glass and that he represents them.

Cyrus the plumber was incredibly unprofessional! Very rude, and dismissive.

Very over priced. I paid $350 for them to cut a hole in my wall and cap off the leaking pipe. They didn't have the part to fix it and wanted to charge an additional $150 to go find the part.

Don’t know about the quality of their work, but the guy driving a black truck almost caused a wreck today at a four way stop! Company could be great, but he needs to get his license revoked

Had a great experience with Cyrus he did a great job.
He fixed my stopped up toilet and installed my kitchen faucet.

I was very pleased with the work these guys did for me!
They were very prepared and very professional, and
worked quickly. I recommend them. Emilie LaFave in Gastonia, NC

Great service, friendly people, and fair prices couldn't be happier with these guys and gals way to go cfp keep up the great work

Best plumbers in Charlotte. I highly recommend them.

Great service