Best Tile Work Replacement in Charlotte NC

The technician Nasire was knowledgeable and demonstrated integrity in his recommendations. The repair was thorough and clean-up was spotless. I highly recommend this service.

I have used Michael & Son Services twice this year. They are very friendly and extra helpful. Today Jeff was very professional, and explained in detail everything I ask. They are definitely my go to company for my heating and AC.

My wife and I were very impressed with every aspect of this service. Especially our tech Kyle Jackson. Our outside circuit box fried at 8pm we called Roby services and within an hour they contacted us and Kyle was on his way. A complete replacement was required so Kyle explained it couldn’t be repaired on the spot but that he would return the next morning. A little after 8am I received an alert on my phone he was on the way. It even had a real time GPS that showed his progress to our home. They had to co-ordinate with Duke power to cut power to the house for the repair. Everything went seamlessly. Kyle updated the repair progress via texts as I was at work. Excellent,excellent service. Will definitely us them again!!!

We had a very poor experience. Not transparent and not professional.

Put a request thru Thumbtack to 1) diagnose & fix a breaker issue & 2) replace single window pane. RYN Description clearly states $95/hr in headline description. After back & forth correspondence, RYN sets arrival time btwn 11am-12pm. By noon, with no show & no communication, I text RYN twice by 12:15. No reply. They call at 1245 and we set new time for 1:30.

After arriving, Raul(?) goes to breaker and fixes issue within 15 minutes. When I ask the for that bill, he replies $275, 3X the amount they post online. This without ever informing me of the expected price before starting since it would be exceedingly more. I state that no more work is to be done, politely ask RYN to leave & I will pay the breaker bill in cash as he will accept no other form of payment.

At the end, Raul(?) drops the bill to $200 but I'm still disturbed that RYN would try to gouge customers vs was they publicly display. Needless to say, we will not work with RYN again.

We used Prefix to complete our kitchen backsplash installation job.
We are totally satisfied!! Awesome job!!
They were prompt, clean, professional & reasonable priced.
We will definitely contact them for our future projects.