Best Property Management in Charlotte NC

We called Option One plumbing about water leaking underneath the sink and also very low water pressure in our house. Our plumber Ted was very respectful by leaving his shoes outside and putting his mask on. He was able to figure out what was wrong with our sink right away. I really liked that he gave me the detailed explanation of the issue before he started working on it by showing and pointing out the damaged parts. He double checked that the sink was in working order before moving to the next task. Everything was done in no time and I couldn’t be more happy with his performance! I would be very pleased to recommend Ted to anyone! It’s great to know a professional person who knows his stuff and who’s got very friendly personality!

Even though I have to go through my warranty company (and use their plumber who couldn't come for another 24 hours), Brett came over, shut off the water to my dying water heater, and was able to help me understand my options for replacement and repair. If I can use them in the future, I would.

In my experience with my business and home these guys are always timely, polite and honest. They also do great work. I would recommend them for any job.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

Kyle showed up exactly on time. He knew exactly what he needed and knocked out the job quickly and efficiently. All you a can ask for. Kyle was also polite and professional.

Horrible customer service. Extremely rude.