Best Generators in Charlotte NC

The tech Randy Treadway did an excellent job installing the new garbage disposal. He was very friendly, knowledgeable and completed his work in a timely manner. He was able to overcome an issue during the installation. I highly recommend Randy and will make sure I ask for him on my next project. Thank you, IRV, for the excellent customer service as well.

Great company on time very professional very very competitive on pricing gonna use this company in the future for sure

Kyle Jackson was super helpful, knowledgeable, and took the time to walk me through why I was experiencing my problem as well as multiple solutions to fix it . He was great.

I used Accent in the fall to fix my heat and had a great experience. During that same visit I showed the tech my AC compressor (brand new) that needed to be hooked up and charged. He said something like no problem and so I didn't hesitate to set up an appointment later in the spring to have the work done. So I took off work to sit at home and meet the technician only to be told that they would not do the work which I can only assume is because I did not buy the unit from them. If you don't want to do the work, fine. But don't waste my time. I explained the exact situation to a tech in person and a person on the phone who set up the appointment, both of which were opportunities for them to turn down the job so I could spend my time getting someone that wanted the job.

Despite my frustration with ACCENT, Lance was very polite and apologetic about the situation. He was obviously just following orders.