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Elvis was great. The work was fast and efficient. We couldn’t be more pleased with the service. We’ll be coming back for future jobs!

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.

My husband and I contacted Hourican Plumbing to refinish a basement bathroom. The owner, Pauric, was quick to setup a consultation that specifically addressed our concern regarding the positioning of our main drain. Not only did Pauric come up with a creative solution that allowed us to maximum the most space in a small bathroom, but he thoroughly explained our options and laid out all of the pros and cons which was very much appreciated. This past week Pauric completed the job and we could not be happier. It is clear that he takes great pride in his work and can execute just well as he communicates. We are so thankful we have finally found our ‘go to’ for all future projects!

We have been using Bell Tower Plumbing & Heating for years for all of our plumbing needs. We formerly owned a multi-unit apartment building and used Bill on a regular basis for many, many, tenant plumbing issues over the years. We also use Bill at our own home. He is very professional, on-time, quick to respond, reasonably priced, dependable and honest. Bill never tries to up-sell a job and I have always been pleased with his work. I would recommend using his services to anyone and have many times to family members and friends. He is outstanding and you won't be disappointed.

We found Rich when we were looking to replace our ancient oil heating with a natural gas system.

He was responsive when providing quotes, competitively priced and was happy to answer any questions we had related to the process. He is fully certified as a master plumber and his workmanship showed on the job. He helped us with processing the HEAT loan from MassSave and provided quick service even considering the impacts of COVID-19. He was professional on-site and was always sure to maintain distancing and wore a mask.

He was friendly and gave us updates on the work he was doing and why he was doing it. Our house is fairly old and had amateur work done by the previous owner and he took it upon himself to clean up several fittings and went above and beyond what was asked of him at no charge.

Overall, an excellent experience and we'd happily use his services again. Highly recommended.

New to Woburn and contacted Simon for a plumbing issue based on his proximity and some very good posted reviews. He was great... gave me some very good advice in advance of his visit, arrived right on time and fixed the problem quickly taking care to leave my home as neat and clean as when he arrived. Very personable and reasonable, someone I feel good about recommending to others.

The company was very responsive, replying to emails within 24 hours. Chris showed up on time and was very thorough and professional. Thank you!
ADDENDUM: after the original service, I also asked them to come evaluate our sprinkler system, so we could separate it out from our regular water. They showed up promptly for the evaluation but I never heard from them again after multiple emails. This is a new unpleasant trend since the pandemic started. Instead of responding to say, sorry we can't take on the project anymore, service people just ghost you. It would save the customers a lot of time if we got a formal response, so we could look for a different company to address our issue in a timely fashion.