Best Hi Efficiency Repairs in Boston MA

Responsive, professional service as always! Thanks!

781 helped me some time ago with refilling the Freon in my ac unit and recently helped me troubleshoot a power issue with my thermostat over the phone.

Both times I’ve been left with no further issues or questions - will be working with them in the future for sure.

Rich came out the same day as my water heater died, with permits and a replacement in tow. He was thorough, prompt, professional and personable. He took time to explain the details of the system and how it worked. Couldn't ask for more. Would definitely use him again.

Rich was an absolute pleasure to work with from start to finish in our process of replacing an old hot water heater. Rich was responsive to our initial phone call, provided a great itemized quote and was transparent about the entire process, including permitting (which many other plumbers we called were not), installation times, and old hot water heater removal.

As soon as we finalized the quote Rich got started that same evening in the permitting process and was able to install the water heater the next day early on a Friday morning. During the installation Rich clearly pointed out the process that he would take to remove the old water heater and how he'd install the new one. He even corrected an issue with water heater placement that will now allow our other neighbors in our condo unit to more easily service their units in the future. Within a few hours our new hot water heater was humming right along and we had improved hot water temperatures right away.

I will be using Rich for any future hot water heater or boiler needs in the future and highly recommend him to anyone looking for these services!

We have been using Bell Tower Plumbing & Heating for years for all of our plumbing needs. We formerly owned a multi-unit apartment building and used Bill on a regular basis for many, many, tenant plumbing issues over the years. We also use Bill at our own home. He is very professional, on-time, quick to respond, reasonably priced, dependable and honest. Bill never tries to up-sell a job and I have always been pleased with his work. I would recommend using his services to anyone and have many times to family members and friends. He is outstanding and you won't be disappointed.

Would definitely call E Francis Plumbing again. Came to my house in an emergency and did the job quickly and efficiently. Very professional. Five Star + Rating

My water heater gave out at midnight last night. I was at a loss of who to contact for help. Rich Mathews was the first site to come up in my google search and I am so glad it did. He had great reviews and was local. I called right away and his wife was so nice and very helpful, Rich called back in 5 minutes, we had a Face Time chat so he could see the area. He gave me a very reasonable price over the phone and within 30 minutes he and his wife were in my driveway with a new water heater. What a great guy and great company and great couple. His work is impeccable, they cleaned up after themselves and even gave me a couple of recommendations for some good restaurants. All in all a lovely couple and ultimate professionals that take pride in their work. I will recommend Rich Mathews and Sons to all of my family and friends. Thank you so so much, you made a difficult problem for me seem very easy to solve. Much appreciated! Mary

Extremely satisfied with the service.
Chris was very professional and checked everything thoroughly before he left