Best Complete Bathroom Renovation in Boston MA

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

Used this firm for many, many years. Great staff.

Jay answered early on a Sunday morning & talked through my potential problem with me, advising me honestly. He came over only hours after & as the problem was negligible he charged me a nominal fee. We were able to talk through a few other potential plumbing opportunities in my home & I was afforded some excellent advise. I'll be using them for any/all of my plumbing needs!

I hired Tom and his team to install a half bathroom in my basement, add some heating and move my laundry to it’s own separate room. I can’t express enough how professional and attention to detail Velocity Plumbing is. Tom made sure he talked to me whenever he had a question or recommendation. I’m extremely happy with their work and service and will continue hiring Velocity for future projects. I’ve already recommended them to friends and family. Thanks Tom!

Great experience working with this company. I have had two water heaters go bad and their emergency service was prompt, neat and professional. Would recommend them to anyone in or around the Quincy Ma area.

They take advantage of you if you are in a fix. My water heater broke and called them to replace it on a Saturday. They came replaced the heater took the old one back.
GE Water heater with same warranty (6 yrs) costs $425 in Home depot. They charged my tenant $2250 plus $ 375 for coming on Saturday.
When confronted I was told that they used better water heater which costs $1100. That means I was still charged $1400 for installation ($350 an hour )
He agreed to refund me the overcharged amount and sent me a Big check of $100. Which was promptly returned to him.
Isn't it day time robbery ? Never use them if you don't want to be robbed.

After a few bad experiences, I stopped using them. They take forever and are always trying to charge for unnecessary work. I'm ok with being ripped off a little bit - all workmen do that - but these guys take it to another level.

My kitchen sink shut off valves failed and got chunks of rubber all up in my faucet, making my kitchen sink totally unusable. Sillari sent plumbers first thing the next morning and they were able to fix the valves and clear the blockage. The two plumbers were very nice and super respectful about wearing a mask in my home.

Jim was polite, professional and fair. He set up a couple of water lines in my Belmont and provided a reasonable quote and provided great service. I highly recommend.