Best Hot Water Heater Repair in Washington DC

This company install a boiler in my building last winter that works great 👍 the old boiler kept breaking down during cool winter ❄️ months, now we never have that problem!

Awesome small business with responsive staff. The owner handles the calls and scheduling. We've been working with Mr. Durance for about 9 years with our home and a rental property. They are honest and do great work.

I had a VERY good experience with this company for a water heater replacement. Frederick was fantastic. Professional, polite, funny, and clearly good at his job. Price was good, service was great and fast. Strong recommendation.

I called DC Plumber based on a suggestion from my cousin and was he right! They showed up early which is unheard of with most companies and where able to fix the clogged pipe under the kitchen sink. They also gave me some pointers on what not to put down the garbage disposal to avoid similar issues in the future. Super friendly and personable.... and a great price to boot! If you are in need of an honest plumber in DC then give DC Plumber a call, you will not regret it!

I called Plumber in DC this morning after the tenants in our basement apartment informed us that their toilet was blocked up. Plumber in DC told us that a plumber would be dispatched within an hour or two if we would pay a $200 emergency fee. We agreed to the fee. Two hours later, Plumber in DC texted that it had accidentally doubled booked our plumber and that we would have to wait another two hours for him to complete another job before he could come do ours. I texted back and asked if I would still have to pay the emergency fee since we were not be treated as an emergency. Plumber in DC then called me and berated me over the phone, angrily telling me in a loud voice that, yes, we would still have to pay the fee and that I needed to remember that the customer is not always right. And that is a quote. He literally would not let me get a word in edgewise, yelling at me over the phone while my family sat around me listening and absolutely stunned by his behavior.

Were it not for our tenants, we would have cancelled the appointment right then and there and used the bathroom at our local McDonald's for the evening while we looked for another plumber. But we would not do that to our tenants. So we tolerated the behavior and did not cancel.

When the plumber arrived, he was from a company in Fredericksburg, Virginia -- 50 miles and more than an hour from DC. He told us it would cost $550 on top of the $200 emergency fee before he would even begin to snake the pipe. Again, at this point we had little choice but to agree. The plumber worked for about 1.5 hours, charged us $750, and told us afterwards that while the blockage was clear for now he couldn't guarantee the work because he wasn't sure if he'd actually fixed the problem.

So we are out $750 for 1.5 hours of work with no guarantee.

In sum, consumers should be aware that Plumber in DC is not a DC plumbing company -- it is a dispatching operation for plumbers all over the region. It is also very expensive, incredibly rude to its clients, and does not guarantee its work. Never again.

This is my go-to for plumbing and heating in DC. The workers are very familiar with old houses and related issues. Reasonable prices and fast service!

Do not use MH Barnes for Heat Pump Hot Water Heaters. We had them install an AO Smith water heater 22 months ago. They had promised a unit with a 10 year warranty and delivered a unit with a six year warrantly.

After six months the heat pump portion of it failed. They could not diagnose it. They sent out a junior person when it failed who knew nothing about heat pump hot water heaters. We called repeatedly for follwo up after this one visit. Barnes did not return phone calls.They did not help us with a warranty claim.

After we reached out to AO Smith directly, they helped us diagnose the failure using two simple thermometers and the software on the heat pump. AO Smith offered a warranty replacement.

I would not have Barnes do any work for us again.

Have used Aspen Hill twice. Both times service was excellent. Our Capitol Hill house is over 100 years old and dealing with the plumbing means working in a very tiny crawl space. Richard and his assistant Alex both found and repaired a leak and then even cleaned up the living room. While I'm not hoping for more plumbing problems, I will always be happy to see Richard and Alex. Thanks, guys!

We needed our backflow inspection at our dental office and the plumber that came in named Noah was super unprofessional and came in threatening us about accusations that our backflow repairment was done wrong and illegally. He was asking about who did our repairment and demanded to see a “permit” if not he would not do the inspection and report us to WSCC. That was not the case here. He caused a scene while we had patients in our office and mad at the staff for things he was claiming that were done incorrectly as if we were the plumbers. All he cared about was reporting our office and didn’t even do the inspection. We were able to find a different company named United backflow and was able to proceed with our back flow inspection and with the required permit that this Noah guy claimed we didn’t have. WSCC came in and also passed us. I do not recommend this plumbing company especially with our terrible experience!