Best Home Remodeling in Washington DC

I would run swiftly in the other direction if you are considering using this company! Save yourself the headache.

Contracted Mr. Super Plumber (Maurice Walton), on Thursday, December 10 to do a very simple install and exchanging out of pipes and rough-in in the basement before concrete was poured. I hesitantly gave him a 40% upfront and he also asked for another 10% when the job began. Regrettably, I did this and this is where the nightmare began. I know the job was simple because we hired a plumber afterwards who did the job in a half of day with a complete crew. Hindsight is always 20/20!

He showed up the following Tuesday with one worker that did not speak english (called him his helper) and was completely unprepared to do what we had contracted him to do. He spent most of that first day talking and making excuses about why he could only work 4 hours the first day instead of 8. He said that he was tired from having to respond to an emergency at a woman's house the day before. He asked me if it was ok for him to leave early after the first day because he was tired and that he was ahead of schedule. The work that he did on the 1st day could have been done in one hour with a skilled crew.

Day 2 and 3 were much of the same, he showed up late, left early, left the jobsite on multiple occasions for product runs, and had tons of excuses why a one day job had turned into 5. Maurice also communicated to me that my presence on the job site (the house that I own) made him nervous and asked me to trust him and that good work takes time. This was just another ploy and pressure tactic for him to avoid doing what he said that he would do. Aside from all of these other issues, Mr. Super Plumber was just unprofessional. There was zero urgency to do what he communicated at the time that he said we was going to do it. These were signs that I missed.

The entire time that he was on site he kept reminding me of how much money I was saving by using him and how he wasn't charing me more for things that he began to see that he did not anticipate. I regret that I did not follow my first instinct when I met him and went elsewhere.

To date he has received $3700 dollars from me and on the following Monday when he promised he was going to get the job done has disappeared and is not answering my phone calls or that of our general contractor. He told me that $2700 were for materials and all he bought was $100 worth of PVC pipe at best which are still left on site. I intend to file a police report as well because of this money that was stolen from me. To date he has not returned the deposit that we gave him and stated on the phone in our last conversation that he does not intend to.

I would run swiftly in the other direction if you are considering using this company or guy. I can not say this strongly enough!

We had an issue with our Navien tankless water that our original contractor could not figure out for months. Navien recommended Charles and Sons. Frederick arrived promptly, diagnosed the problem immediately and fixed that day with parts he already had in his van. They clearly are knowledgeable and experienced, and very professional. Highly recommend!

Keston's is amazing. We had a pretty complex problem that required a new shower pan and tiling, plus repair to some pipes in the living room ceiling below and repair of a giant hole in the ceiling as a result of another plumber's inability to find the issue.

Ken was friendly and thorough in his assessment of the issue. He told me the job would take 2-3 days, and he and his subcontractors finished in a day and a half! They also left every area immaculate and were careful to cover the floors and furniture. What's more, they befriended my dog and were considerate of my son's nap by walking and talking quietly during that time. Their price was reasonable and even more so after the quality of their work and general pleasantness of the experience. We will absolutely hire them again.

I can not say enough about these guys. They have excellent prices and are very knowledgeable. We had a water main break in our front yard and we had other estimates from bigger companies that were charging much more plus the other companies seemed less invested. They also explain everything so you understand what is going on and what is the best way to go about fixing the issue. I will be recommending them to everyone i know, and if i have any future issues they will be the first ones i call.

Person I spoke with promised to call back but never did. Hired someone else.

Plumber in DC failed to do the work properly, and then kept the money after their work failed. I had a leaking faucet in a bathroom. Plumber came out, claimed that the faucet needed to be tightened, and did so. A few days later a larger leak began to occur under the sink in the same place. After paying around $400 for the faucet repair, they said that they had been incorrect about the problem and that the faucet would need to be replaced, which they would do at discount for an additional $400. I told them no and that I wanted my money refunded, minus the visit fee. They refused. After weeks of back and forth, they claimed they would refund a small portion of the cost, less than half of what I had paid them. They then never refunded it and began dodging my calls. End of story, I paid $400 for absolutely nothing. I wouldn't trust them.

Best possible experience!

This is my go-to for plumbing and heating in DC. The workers are very familiar with old houses and related issues. Reasonable prices and fast service!

They are very professional. You can tell that they are expert at the job. They (Teddy) did an awesome job replacing my kitchen forcet, leaking bathroom pipes and replacing some pipes parts outside the house. Their price is very reasonable, they work with you as it relates to pricing and I am very pleased with their service. I will be using them going forward. Thank you for the service. #happycustomer😄

David and his team are excellent, and are most assuredly some of the most professional handymen in DC. While I’m sure there are cheaper alternatives, if you want your job done right, with incredible responsiveness, and no surprises throughout the fixing process, then you must use Capitol Handyman. I’ve messed around with cheaper alternatives in the past and got burned pretty hard - so happy to have David as a resource going forward. Thanks so much David!

Very happy with the professional service Johnny provided on 3/18. MH Barnes has a very polite and knowledgeable staff. I will reach back out to MH Barnes for future work at my house in Kensington.

He and his fellows technician were amazing. He was able to solve any issue. Really helpful service. Experience exceeded my expectations.