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I own an older house and our main sewer line is terracotta, so root growth is a constant problem. I've called other plumbers in the area to snake out the sewer line and they've been mostly OK - you get what you pay for. This is the 2nd time I've called Roto Rooter to come clean out our sewer line and they did a great job.This time around, I had called a discount company that only carried a 100ft auger, which was not long enough for our main line. Fortunately, the Roto Rooter technician has a 150ft auger that could be extended further if needed. Their price was a bit higher than the discount guys, but I'd rather pay for the job to be done correctly the first time.The technician was also extremely knowledgeable, and gave me loads of insight into my options for dealing with the root problem. I'll never call anyone else for my future plumbing needs.

Tim came in and was very polite. He was so knowledgeable about the situation and it put us at ease. Great to see young people in this profession and well trained. He solved the issue. Told me what my next steps are and preparers us for any what if’s.

Great service. Prompt, polite, and thorough

Jason was immediately responsive to my initial communications in requesting an estimate for the services ultimately rendered. I sent a group of photos and he presented an estimate that he adhered to once the project was completed. Jason entered the home in a personable and professional manner and attended to the project (replacing an old kitchen sink and faucet assembly with new ones) in a prompt, skilled and responsible manner. He double-checked the work upon completion, making sure all items were leak-free, and left the work place clean and neat. The price was very reasonable, particularly considering the high quality of work completed. I would strongly recommend this company to others, and will consult them in the future to meet other plumbing needs.