Best Grease Trap Cleaning in Virginia Beach VA

Paid $800 plus dollars for plumbing repairs 5 months ago - 3 times the average it should cost in my area for the same job. Pipes/Drains clogged again. Company says we're out of Warranty! What do you warranty your work for, 30 days? Incredibly disappointed in this Company's policy of not standing by their work. Do not recommend.

Dj was awesome, Professional and extremely knowledgeable about everything!

Jacob & Alex both did a great job in taking care of my drainage issue. Jacob worked the day before and was willing to keep working but that would have been fruitless. He returned the next day with help (Alex) and they worked a long day to get the job completed. I didn't like the location of the clean out they installed but I understood why it is where it is. There is a flower pot over it to disguise it but make it accessible. Great job guy's. I would recommend these guy's to anyone. All of the above, Q,V,R & P were met with excellence.

85 YEARS OF BUSINESS DOESNT ALWAYS DESERVE YOUR BUSINESSThis review received an extra star due to the professionalism and character of technicians William and Tiko. These guys were a pleasure to work with and didn't charge me for the visit or the diagnostics they performed.My issue started when my 17 year old daughter accidentally flushed a very large keychain down the toilet. Within 24 hrs all of my facilities were backed up and offline. I called out Roto-Rooter. William arrived on time and was a really nice guy. He tried to locate my exterior clean out but was unable to identify a location for the cleanout. I was curious why he didnt go into my crawlspace to investigate my plumbing for further insight to the existence of a possible clean out. From there we waited and chatted for about an hour, waiting on Tiko to arrive with a camera to locate the obstruction. Tiko was able to located the obstruction 32 ft down line from the toilet. From there William moved in to try and snake the obstruction out and push the debris into the main city sewer line. He tried to insert the snake through toilet flange opening, however he could not navigate the snake through the bends in the piping and was not able to reach the obstruction. The recommendation was made to install a exterior clean out and perform a high pressure flush to dislodge the obstruction. We briefly discussed pricing and it was going to be ALOT!From this point I explained that I wanted to get a 2nd opinion before moving forward....William and Tiko remained very polite and gave me a business card.....From there I call Newman's Plumbing, they came right away, quickly discovered that I DID indeed have an exterior cleanout and were able to clear the obstruction within 30 mins. Through the process of talking with Newman's plumber I discovered several troubleshooting errors caused by Roto-Rooter. #1 Unable to locate my cleanout, and were going to install an additional cleanout at high cost. #2 trying to snake the obstruction from the toilet. The bends in the piping makes in nearly impossible to gain entry into the main line due to the rigidity of the snake. It simply cant bend enough to get past those bends. #3 Newman's explained that the correct course of action for removing this obstruction (without an external cleanout) would have been to cut a small hole in the pipe below the bends as to ease entry to the obstruction....but of course I actually had a clean out so this method was not needed.Although I commend the professionalism of the techs at Roto-Rooters it was apparent that they lacked heavily in experience and training. I also felt as if they were trying to upsell me into a situation that was much more then I should have to pay.Use recognized experts when searching for home repairs. Just because a company has been around a long time doesn't mean their name carries the same weight that it once did. Roto-Rooter has sold out and obviously placed profits above service. I will never use Roto-Rooter again.....but again, William and Tiko were very professional and decent men but were obviously in over their heads on this one. Newman's Plumbing gained a customer, Roto-Rooter lost one.

Did a great job! I will call them again if I ever need their services.

I have used them for years and will going forward. They are polite professional and do a great job...every time.