Best High Pressure Water Jetting in Tulsa OK
We were very dissatisfied with our bill and service. We were charged for the 3 trips to the store Bruce made with his apprentice (3.5 hours total) as well as their lunch, which would have been fine if they actually did their job. Why couldn’t you guys get what you needed in one trip? We had to have some one come back out to fix his unprofessional work that he spent all day not doing. The billing department tried to bill us an additional two times after we paid as well. You guys need to get organized. Waste of time and money, truly disappointed.
118 S Elm Pl, Broken Arrow, OK 74012
Unfortunately, we did not have the best experience with Muska. Poor communication in that it was not timely or clear, extremely high prices for actual materials (labor, however, was reasonable and comparable to other plumbing businesses), and work was not done right the first time for one of the faucets.
We asked on numerous occasions for an itemization of materials on the bid, and we were given the run-around. In fact, anytime we asked clarifying questions, we had the impression that we were an inconvenience to them. If we were to have done anything differently, we would have obtained our own materials as Muska unfortunately is highly inflated in this regard, even as they tried to justify it with a warranty (which is only 1 year). If they truly stood behind their work, it should at least be 5 years in my opinion. Our contractor ended up fixing the leaking faucet that was not done right the first time by Muska as they would have been too busy to make the special trip out for us to fix what should have been done right the first time. When we brought this up to them, they did not apologize. It was disappointing to see the lack of professionalism and poor communication on their behalf, and unfortunately I cannot recommend them.
We asked on numerous occasions for an itemization of materials on the bid, and we were given the run-around. In fact, anytime we asked clarifying questions, we had the impression that we were an inconvenience to them. If we were to have done anything differently, we would have obtained our own materials as Muska unfortunately is highly inflated in this regard, even as they tried to justify it with a warranty (which is only 1 year). If they truly stood behind their work, it should at least be 5 years in my opinion. Our contractor ended up fixing the leaking faucet that was not done right the first time by Muska as they would have been too busy to make the special trip out for us to fix what should have been done right the first time. When we brought this up to them, they did not apologize. It was disappointing to see the lack of professionalism and poor communication on their behalf, and unfortunately I cannot recommend them.
Plumbing, 1985 Oakcrest Ave, Roseville, MN 55113