Best Tankless Water Heater Replacement in Toledo OH

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

They replaced 2 vavles for a water main and they over charged for $500 when it should only be $200. Even with a hour of service they way over priced. Wont ever use them again.

Gary & Robert did a great job! 👍🏻

I'm so impressed by this company! They genuinely like to help people and that is really rare. Their prices are reasonable and the service is excellent quality. I would recommend them to anyone.

Good

While I did not receive service from them due to my state needing a sooner appointment, the person I spoke with was very informative, went out of her way to explain some industry information, and passed on another suggestion for someone who maybe would be able to come sooner. I booked with their recommendation, and my problem was solved in a matter of hours. Top notch service even when passing on business!!