Best Septic System Installation in Toledo OH

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Where do I start with this company?? When I called in I spoke to the office Lady who was very polite and understanding. After explaining to her what was going on she told me she would get a tech out to me asap.

About an hour the techs showed up. Donnie and Hunter both where very hard working. Donnie explained the issue and gave me options. He didnt just throw a price at me and walk away. He took the time to explain everything in detail.

After agreeing to one of the options both Donnie and Hunter got to work. It took them a little over an hour but They cleaned up after themselves and kept me up to date on their progress.

I would def use this company again for any and all future plumbing needs. Thank you Donnie & Hunter and Thank you ASAP

Utilized this service after having issues with another plumber.

Called this plumber to my house to resolve a sewer problem with my rental property, and he stated he used a snake to go through my drain line and he stated he tried various methods to resolve the drainage issue and used a snake as small as one inch and it couldn't make it past 96 feet.

I sent the city out to assess the issue to make sure it wasn't a problem on their end and they stated all was clear.

Make a long story short, the plumber did not come with equipment according to my tenant and charged me $145 and said he was in the basement for no more than 15 minutes.I will be putting in my complaints with my credit card department tomorrow.

It is quite infuriating to deal with unethical licensed professionals. All I needed was a trustworthy plumber to fix my problem, not throw me into more of a rut.

These guys are outstanding! Fast and very fair!