Best Frozen Line in Toledo OH

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Victor Parra managed to unclog my shower drain in 5 minutes that Mr. Rooter failed to do after two hours of trying.

Joe and LG were very responsive and quick to remove my old dishwasher and install a new one. They were extremely thorough in their installation and ensured the quality of install as well. I would highly recommend!

Fred was absolutely awesome in our time of pretty desperate need, the day before Thanksgiving no less. Patient and thorough, he assessed our way-more-serious-than-expected back-up issues and graciously returned the same day (despite being fully booked already) to clear us efficiently and without complaint.

thank you for your quick response, the 2 plumbers that where dispatched to my residence were very professional at what they knew and how they worked together to solve t he problem. thanks for your dependability.

Thank you for the fast, affordable service you provided. I would definitely recommend Mumma Plumbing!