Best Their Plumbing in Stockton CA

I called with an Exact problem and just looking for an idea of cost if it were only to replace/repair a specific part on my water heater. I told the lady I was at work and she would not stop asking questions that had no bearing on the cost. then she went on to tell me (finally after 5 minutes) that they would charge $99 to go there and then they could give me an idea. Don't waste your time if you have any questions. call someone else. They read a script and apparently cannot ask someone else to answer a question if it is not on their script. I called Lovotti Air and they are having a technician call me back. Wow, crazy idea right:)

Best A/C company in Stockton. I called them on a Monday after my a/c went out and they scheduled for later that day. It was getting close to the time when they had to show up and the office called and said they where running behind but would get it fixed but might be a little later I said fine. A little while later the office called and told me who was coming and what he looked like. They had it fixed in no time and the entire team was professional from start to finish. You need a/c or heating you should call them asap

We called in because our water heater's pilot light wasn't staying on and was also leaking. I had called in and gave the girl over the phone my info and asked to be called upon arrival so we could open the gate and put our two not so friendly dogs away. She was short and gear to get off the phone.
When they sent out a plumber it was a man named Frank, my husband interacted with him first and said he was short but answered his questions. Frank had told my husband because of Easter weekend they wouldn't be able to come out till Monday, that was fun but he never asked when would be a good time to come back out, and never actually confirmed the appointment.
Next Monday rolled around and I had just woken up to get ready for work and there was someone banging on my front door. It was Frank. He said he called but no one answered so he came by anyway. My dogs where inside going nuts, he then became verbally aggressive and very, very rude when I asked what number he had called. Then he proceeded to tell me he would 'only deal with the man of the house'. Say what...?! So I called the company immediately, spoke to the office girl again, who was rude and short as well and irritated me further, I dropped the f bomb a few times and that seemed to get a fire going under her hiney and she then connected me with Steve, who I assume was the owner.
I told him rather aggressively why I was so livid and he seemed genuinely apologetic and shocked. He then assured me we would be taken care of and would send a different plumber on a Wednesday. I felt better. He sent out a very nice man named Brenan, he was polite and got strait to work. Breanan got back to me with what needed to be done and the cost. The cost was outrageous. They were going to replace a water heater that was covered under the manufacturer's warranty and install it. They said it would be between $650-750 just for labor. Nope. The water heater was priced at $375 at Home Depot. So that's where we went and now everything is fixed.
Steve was great, Brenan was great. But they over charge and the initial meeting wasn't great at all and cost them our business as well ad two other people in our tiny neighborhood who were having issues with their water heaters as well. I definitely recommend going elsewhere for the cost alone. But if you don't, ask for Brenan.

Our 18 yr old water heater started leaking. Called and spoke to Ryan. Set an appointment for next day 1-3. He took my info and said he’d call me back first thing next morning to confirm since We thought about going tankless. I waited until 9 and called him since I hadn’t heard anything. He apologized and said his expert was off but could have him out The next day first thing. I got a confirmation text when tech, Jimmie, was on his way. After discussion it was determined we couldn’t do tankless. But when we got the price quote, it was a shell shock. Probably could have gotten cheaper elsewhere. Since we didn’t have time to get other quotes we did it anyway. Only good thing is we did get a larger water heater for same price since they didn’t have a 40 gallon in stock. They also replaced ally the piping. But our paper work doesn’t reflect the change in size either. Hope it doesn’t matter if we need service. Jimmie was polite and professional. Took time to explain the new water heater and how to maintain.