Best Water Filtration/Purification in Santa Ana CA

James Kelley and his partner went above and beyond, were polite, well knowledgeable, gave me different options to get my water heater working. I appreciate their effort. I Highly recommend!

I can't say enough good things about Shafer Plumbing. After calling them to get a second opinion on a leaky pipe, they sent a plumber within one hour. Their estimate was nearly $200 cheaper than our first estimate from a different plumbing company. Raul, our plumber, was quite friendly and professional. He gave a courtesy call before showing up, came on time, walked us through each step of the repair, and cleaned up after himself. He even willingly took a look at some other light plumbing repairs. After he left, he texted us a summary of his repairs, and a personal reference for the drywall. Communicating with the office and billing department was easy and seamless. 5 stars + for Shafer plumbing.

100 percent recommended!! Thank you francisco and the staff for the service.

I never thought twice about my water heater. To be completely honest I totally forgot about that thing in my garage. I get back from my vacation to come home with a leaking water heater and NO hot water. Called around, and kept getting the companies that wanted to come out and give me an estimate. Found quick water heater online. Their website has all their pricing and is strait forward. Luke came out fixed it right away and was gone. I highly recommend this company

I was so impressed with the quality of technical expertise and exceptional communication that I have to write a review!

I got reminder calls and texts and Tony Dam showed up on time for a free service inspection. He spent 2 hours assessing issues with our old AC system that had stopped working. Even being way over usual time, there was no charge.

He was able to do a patch to get it going temporarily. He called me 3 times to explain what he was finding and doing and was super patient with my questions until I got clarity on what was broken and why it wasn’t a simple fix.

In the end he gave me repair and replacement options with over a page of typed comments and his recommendations. This helped me get other quotes - but found that the prices they gave were very competitive.

A day later when I had questions Tony answered my text on a Sunday. They really care about customers and getting issues handled ASAP.

I plan to do more business with Dial One for my other properties and feel lucky to have such a competent service team to work with.