Best Main Line Sewer in Santa Ana CA

We have used Tweedy over the past five years and always called them back to help out. NEVER AGAIN!

Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.

When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.

I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!

Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!

Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.

$245.00 down the drain both figuratively and literally...

Very professional and positive demeanor.

Jonathan was great. He was professional and explained everything from start to finish. Very happy with the whole job. Thank you

We have used this company twice now and both times were great experiences. They are easy to work with, honest. This past week we had Jorge and Bernie out. They assessed and fixed our issue in less than 2 hours. Reasonably priced as well. Will be calling them for any future needs!

Great staff, technicians are experts very professional

Pleasant experience, the service tech Jon showed up on time did the work required in a detailed manner. Jon is very polite and best of all no surprises, job completed as promised.

excellent, friendly, prompt service. Our go-to people for plumbing issues.

Martin & Mauro were great. Ran into a few unexpected surprises, not of their doing, and stayed late to get everything done! Grateful to have someone who I can trust!

I highly recommend Carl Shields and his company at Old Towne Plumbing for all your plumbing needs! Ralphy and Aaron went beyond my expectations arriving quickly that same afternoon to fix a leaking pipeline that left water all over my kitchen floor! So professional, knowledgeable and trustworthy! I will be using Old Towne Plumbing for all my plumbing issues in the house! My plumbers for life!

Spencer was phenomenal. I reached out to him when our water heater broke, and he responded the same day. He was out to our house the next day, and we had a new water heater, at a great price, within a couple days. As the son of a general contractor, I appreciated Spencer's honesty, reasonableness, and quick turnaround. He also had a very clean workspace, and covered our possessions close to where he was working to make sure nothing would get damaged. I would recommend him, and use him again, in a heartbeat.

Elias was so helpful and patient when helping clear our toilet and shower. He was thorough with explaining what was going on with the repairs and issues with our bathroom. Would highly recommend!

I've now used this company on two different properties - once for an entire new HVAC system and once for a new AC condenser. My technician was Tim both times and was very pleased with the professionalism and service. Hopefully I won't need them soon but I'd definitely use them again!

After having 3 plumbers come out and tell me I needed to demo shower tile to fix a dripping shower, Eric came and fixed it quickly and efficiently! He was on time, professional, cleaned up and did an outstanding job. I am so glad I was referred to him because he will be my go to plumber for life!

He put furnace in my house and a new water heater Very professional guy Good pricing price was very reasonable compared to the others he did a great job I’m very pleased. I also had him clean my drain out and installed new Fossett and shower heads in my bathrooms 👍👍👍👍👍👍

Luis came to my rescue within 30mins of contacting him. Gave me a great price to clear my backyard drains which were clogged with debris. Water was pooling and coming into my house with all the rain. Within a couple minutes, the pool in my backyard was gone.

Anytime I need handyman work done at my house I call OC Rooterman! I remember I called him last minute once, and he still came and on that same day! His prices are great, you get great customer service AND the job gets done. I highly recommend this company. Five thumbs up 👍👍👍👍👍