Best Service Main Upgrade in San Francisco CA

Works Plumbing came out within two hours to service my shower drain. Travis was the technician, and is a very professional and hard worker. We had a great conversation upon the job being completed.

The office staff stands by their word and is helpful and fair.

I would recommend Works Plumbing.

Tom L.
SSf. Ca.

Tech came for a Kitchen sink plug and repair. He was clear, concise and polite. I just paid for estimate. The two quotes I received for the work were unreasonably expensive. Will try to find a more affordable option.

Ryan and Tawney (sp?) came on-time and were extremely helpful with explaining the plumbing issues, how they were going to resolve them, and also offered many useful tips and advice for preventing the issues from occurring. Thank you Mr. Rooter for being able to save our Christmas week!!!

Worked with them (phil and Jacob) on our tankless water heater which was throwing an error code and turning off every couple days. We originally called Ace which had strong reviews and ratings but the experience was extremely difficult - first, they said someone would come that day and then no one ever came. I was then the one to follow up and they said someone would come the next day. Second, two different people came on-site two different times and neither could figure out the problem or even the slightest idea of what the problem was. Both said they needed to talk to the manufacturer. That makes sense but found it odd that two different people from the same place came only to say they needed to do the same thing which neither seemingly ended up doing. They also insisted they needed to come onsite to have any sense which turns out not to have been true. At this point i realized we needed to find someone else and hopefully an experienced team that could help us quickly — having no hot water is a big problem! The Lutz team asked for info about the problem before coming onsite (which is the efficient thing to do) and was able to discuss possible diagnoses with me before coming onsite. They clearly explained what they needed to do once onsite and how much different solutions would cost. They deployed someone from their team very quickly and the problem was solved in a couple of days and the in person work was efficient and didn’t waste our time. Phil was also extremely responsive and easy to coordinate with. Additionally, i was worried about the color of the water after the solution was put in place and phil responded right away explaining why the discoloration happened, how to get rid of it, and he sent someone out to help get rid of it that day. Would definitely recommend and plan to call them again for any issues in the future. Only thing they could improve is their front office was slow to connect me with phil. Once working with phil, things were easy but i had to call twice and tell their front office the same thing before getting in touch with him.

If you need plumbing services, don't hesitate to hire this company - they are great to deal with, and most of all, deliver high quality work! I hired them to work
on many different projects.
They were very professional (on time, courteous, great communication) and EXTREMELY hard working.

I did work with Marco on 2 large projects, my experience left me with a strong impression that they are principled craftsman who care about delivering quality work and making sure their customers are happy. Among the several subcontractors who worked at my house during the course of a remodel, this company was the best in terms of service and delivery. I will definitely hire them again the next time I need any plumbing work done.

We needed to replace the main water shutoff valve and a malfunctioning pressure reducer valve to the house, as water pressure in home was too high and could not be properly adjusted. Mario showed up right on schedule to look at the situation, and explained that the system had not been installed correctly when the house was built, which verified my earlier impression. This required more work to fix problem properly than I had initially expected. Mario is extremely nice to deal with and knowledgeable about what was needed to be done to rectify the situation. He was able to do the job the same day, and the replaced plumbing looks great and works properly. I am very pleased with my first experience with Works Plumbing.