Best Sewer Line Backup in Saint Paul MN

We had a main drain issue on a Sunday afternoon. Andrew 2766 from Roto-Rooter was at our home within 2 hours of us calling in the issue. Andrew and his co-worker were able to take care of the issue with no problems. Since this happened on a Sunday we were expecting to pay the price for it but it was reasonably priced.

We have a private well and septic and they were able to work on it, which, if you don’t know, not all plumbers will work on wells and septic. Alan was very friendly and professional. They were super quick getting the job done and showing up on time. They also gave me a military discount which was greatly appreciate it. Overall just a really good experience and no more clogged drain so I feel like it was a win!

I had a birthday party scheduled in the afternoon and woke up to a water pipe burst right in the morning ..very inconvenient. The lady who took my call was very accommodating and understanding and was able to help me get someone out here asap . Mr. Stephen was great 👍🏼 very helpful . He brought so much tranquility and professionalism. He was able to take care of our issue with great responsibility. I can’t thank him enough ! and Mr. Rooter’s team for the service I’ve received . Great job 👏

My experience with John was outstanding, he came on time and jumped right onto the problem. Throughout the job he was very informative and gave us a good laugh, while giving us a chance to oversee his work. If we ever have a problem again, I would request him to come back out with no hesitation Thanks John!

Justen Plumbing does great work. Mike is a honest hard working family man who’s your local neighborhood plumber. He’s a one man show so be patient about him returning calls when he’s busy. But his work as a master plumber is top notch and has honest pricing about his quality work.

Justen plumbing helped install a brand new water Softener for my house after my old original Kinetico one died. I’ve had nothing but soft crystal clean water since. I recommend him to all my family and friends here in the East Metro that need plumbing work or projects. Thanks Mike! You have a lifetime customer in me!

They misdiagnosed my shower problem and their misdiagnosis cost me an additional $2000 of unneeded repairs.

Consistently quick, honest, excellent prices and very knowledgeable techs. I have had nothing but great experiences dealing with Majeski's Plumbing & Heating, as have all the family and friends I have referred to them. Great resource to have in Hastings!

Overall great experience working with Cichy's Water & Sewer. Communications were clear, thorough, and timely. Both the administrative side and work crew were knowledgeable and professional. I was pleasantly surprised by the speed at which the work was completed and the care taken to protect my existing landscaping throughout the project and during clean up. Would highly recommend!

Chris Larson came out and was absolutely great and very helpful!

Alto was referred to me by another customer. So I set up appointment, I'm gonna cut to the chase. I was charged $250 for the first 90 mins and $175 per hour after, and I was told it would be $2 per additional foot to run the snake beyond 100 feet. He ran the snake an additional 50 feet. I paid almost $800. I had to call another company out to actually clear out the wipes stuck in the drain. They charged $198 and actually unclogged the drain.
I spoke with the person that referred me to Alto, whose opinion I trust because he is knowledgeable, I explained to him what Rick did and what he charged me...he couldn't believe it and was not happy as that's not what Alto even charges for multi dwelling plumbing issues.
I'm told they get commission..I guess being a woman that doesn't know much about plumbing, Rick decided I would be his target that day.
The person that referred me is going to try and help me recoup some of the money back, he felt really bad, and has not had this type of experience(work or price) with Alto before, and knows who Rick is.
All it takes is 1 person/employee to give a business a bad reputation.
Due to the experience I had with Alto, I will not recommend this company, and I advised the person that referred me(even though he meant well) not to refer them.