Best Seasonal Maintenance in Saint Paul MN

They waited until they day that they were scheduled to come out and see us to let us know that we were outside their service area, even though they had our address weeks beforehand. Inconvenient and poor communication.

Steven (sp?) was the ServiceNow! rep who came to our home to assess our HVAC system and to offer quotes for duct cleaning and various filtration upgrades to enhance our home’s air quality. He was very knowledgeable about all facets of furnace operation and duct cleaning and the various means homeowners can employ to reduce air contaminants. He was even willing to call his boss to get us the best possible price quotes. Although we didn’t ultimately choose ServiceNow! for this project, we were impressed enough with them that we will certainly consider them for any future projects.

This company seems to be a very well-oiled machine. The people are very friendly and insightful, and I didn't feel pressured at all, which is really saying something. I had two guys out (for two different projects) and they were both wonderful. Each assessed my situations quickly, competently, professionally and completely. I felt good about the options presented to me and will definitely be hiring them for my plumbing and HVAC projects. Matt & Nick were two of the friendliest people I've ever met, and I've met a lot of friendly people. Definitely recommend.

Our experience with Ryan this past Sunday was fantastic. First, he answered the phone when I called at approximately 11:15 PM the night before to inquire about an AC repair once we realized that it had broken. Then, he arrived promptly at 11:00 AM the following morning (having given us an arrival time window of 11:00 AM - 1:00 PM) and began assessing the problem. He worked diligently until our AC was fixed, finishing up within approximately one hour. It has worked great ever since! While no-one wants to face the hassle or expense of an unexpected appliance repair I would absolutely recommend Krinkie's to anyone with Heating or AC needs. They've been great!

Hate hiring plumbers because they charge almost as much as a blood sucking attorney, but I didn't feel violated when this plumber billed me and finished the straight forward installation that would have taken me 10 times as long to do myself. So I would recomend them and call the company again if I had an issue.

Alto was referred to me by another customer. So I set up appointment, I'm gonna cut to the chase. I was charged $250 for the first 90 mins and $175 per hour after, and I was told it would be $2 per additional foot to run the snake beyond 100 feet. He ran the snake an additional 50 feet. I paid almost $800. I had to call another company out to actually clear out the wipes stuck in the drain. They charged $198 and actually unclogged the drain.
I spoke with the person that referred me to Alto, whose opinion I trust because he is knowledgeable, I explained to him what Rick did and what he charged me...he couldn't believe it and was not happy as that's not what Alto even charges for multi dwelling plumbing issues.
I'm told they get commission..I guess being a woman that doesn't know much about plumbing, Rick decided I would be his target that day.
The person that referred me is going to try and help me recoup some of the money back, he felt really bad, and has not had this type of experience(work or price) with Alto before, and knows who Rick is.
All it takes is 1 person/employee to give a business a bad reputation.
Due to the experience I had with Alto, I will not recommend this company, and I advised the person that referred me(even though he meant well) not to refer them.