Best Location Services in Sacramento CA
Plumber
Moore Home Services is outstanding! The staff is personable, professional, and proficient. Every contact with this business has been a pleasure. Responsive. Reliable. Responsible. A great choice for for all plumbing and heating & air needs.
3618 Broadway, Sacramento, CA 95817
Plumber
Dan was very nice and professional. He showed me where the leak was, how he temporarily fixed it and graciously answered my questions. I felt very comfortable talking to him. He also attempted to call the company that does repairs and advised he left a message. It was a sincere pleasure to meet him and hope he gets recognized for his visit with me.
4015 Seaport Blvd, West Sacramento, CA 95691
I've been using Sac Val for years both for my home and my customers' homes. Each and every time I get professional, quick, and courteous service, and today was no exception. Had the unfortunate experience of the sewer backing up at my own house, and called, within two hours the first guy arrived and then some helpers--Tim, Tim, and Ken. All worked on the two sewer lines I have until all was free and clear. Thanks guys.
8121 Industrial Pkwy # 2, Sacramento, CA 95824
Plumber
Did not know this would be a book. I've edited to include additional information and references show a more coherent timeline.
I booked through our home insurance. It took three days to get a message that I had to book an appointment through Advanced Plumbing directly. I got an appointment about a week out for 3/16. The tech that was supposed to come out today, 3/16, had personal issues so he could not make it. Their fault right? Best they could do was reschedule another week out on 03/23. You would think they would try to accommodate by offering after hours service because it was their problem that they could not make it or get me a next day appointment. Nope, you go to the back of the dispatch line. They didn’t even ask what the issue was. Called the home warranty company and tried to get another company. I guess all the plumbers were busy as the person I talked to said there were no earlier appointments.
Tech was supposed to be there between 0900 - 1100. When I asked for a status, he had problems with his vehicle and would be on his way. I got an email and call saying he was on his way and a link to a tracker. The tracker showed he wasn't moving. When I called almost half an hour later, he was getting gas and he was 40 minutes out. He finally arrived and said the repairs done earlier hadn't been adjusted correctly and he corrected them. About an hour after he left, we noticed the problem started again.
We cancelled the renewal on our policy with the home insurance company and signed on with another insurance company. The new company allows use to choose a tech if we aren't comfortable with who they dispatch as long as the company is licensed and bonded.
But we wanted the toilet fixed. We called our home insurance company and they said they were still liable since the work wasn't completed while our policy was in effect. We were given a 04/01 1 - 4pm appointment.
Update: Advanced Plumbing was scheduled today, 04/01 between 1 and 4 pm. We received a call at 2:19 saying the tech was running behind and would be late. Not a problem. Received another call at 15:44 that the tech wouldn't be able to make it because the call ran long. Next available appointment will be 04/06 from 10 - 1. This is the second time they rescheduled and the reschedule date is a week of. When they can't make an appointment, you go back into the dispatch queue as if it is a new call. Their excuse: They are a plumbing business. I guess that means: they don't care, they don't have to.
More later.
I booked through our home insurance. It took three days to get a message that I had to book an appointment through Advanced Plumbing directly. I got an appointment about a week out for 3/16. The tech that was supposed to come out today, 3/16, had personal issues so he could not make it. Their fault right? Best they could do was reschedule another week out on 03/23. You would think they would try to accommodate by offering after hours service because it was their problem that they could not make it or get me a next day appointment. Nope, you go to the back of the dispatch line. They didn’t even ask what the issue was. Called the home warranty company and tried to get another company. I guess all the plumbers were busy as the person I talked to said there were no earlier appointments.
Tech was supposed to be there between 0900 - 1100. When I asked for a status, he had problems with his vehicle and would be on his way. I got an email and call saying he was on his way and a link to a tracker. The tracker showed he wasn't moving. When I called almost half an hour later, he was getting gas and he was 40 minutes out. He finally arrived and said the repairs done earlier hadn't been adjusted correctly and he corrected them. About an hour after he left, we noticed the problem started again.
We cancelled the renewal on our policy with the home insurance company and signed on with another insurance company. The new company allows use to choose a tech if we aren't comfortable with who they dispatch as long as the company is licensed and bonded.
But we wanted the toilet fixed. We called our home insurance company and they said they were still liable since the work wasn't completed while our policy was in effect. We were given a 04/01 1 - 4pm appointment.
Update: Advanced Plumbing was scheduled today, 04/01 between 1 and 4 pm. We received a call at 2:19 saying the tech was running behind and would be late. Not a problem. Received another call at 15:44 that the tech wouldn't be able to make it because the call ran long. Next available appointment will be 04/06 from 10 - 1. This is the second time they rescheduled and the reschedule date is a week of. When they can't make an appointment, you go back into the dispatch queue as if it is a new call. Their excuse: They are a plumbing business. I guess that means: they don't care, they don't have to.
More later.
Sacramento, CA