Best Every Residential Plumbing in Reno NV

They never returned my call.

I had Roto-Rooter come out to bid a job, the guy (Charles) was great and extremely confident they could easily handle it and promised to send me a quote. The following week I had heard nothing, so I called and left a message. The week after that I still had not heard back, so I called again and left a message requesting a bid. Another week went by, so I called and pleaded with them as the timeline was now too short to get bids from other providers. Finally I get a bid over email with very minimal details, yet I accepted and requested a call back to schedule. I still have not heard back after multiple additional attempts.

This was particularly frustrating because instead of being honest and saying they didn't want the job, they led me on and caused me to be in a situation where my renovation is going to get delayed. I wish you luck trying to get them to follow through, but at this point they've proven themselves to be untrustworthy.

Very fast and easy

I had an after hours urgent service call on a Sunday, and these guys answered my call, took the job on and got my broken water valve repaired within hours!! I cannot express how pleased we are with their knowledge & responsiveness to our call!