Best Build Work in Reno NV

Installed reverse osmosis filter under sink and never checked to see if there was any leaks and water line had puncture holes in it. Would not work with my schedule and told me he was going to call me back and that was a month ago. I will be changing it myself because plumber is unreliable. Find a different plumber to do your work.

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Extremely unprofessional, late, will never recommend this company to anyone. 3 day job took 3 weeks. Extremely unorganized. Do not use this company.

RHP is a respected name around town and has been for a long time. I hesitate to talk to the line of Costco vendors on the way out the door, but I was interested in a water softener and I found they chose to work with Costco. They were professional from day 1. Came to our house and did the water test and just above board all the way. Had recommendations for us and we are just very pleased all the way around. I will use them agtain in the future. Thanks guys!!! 10/10

Great to work with, quality install at a great price.

Never even got a call back after trying to contact them.

We set up an appointment through their website and a few days before the appointment they called to reschedule because they gave our appointment to an elderly couple. We have two babies and we’re using space heaters to heat our house. We accepted the new date and they called again to reschedule because a job was taking up two days unexpectedly and the next appointment wasn’t for another two weeks and we were gearing up for a snow storm. We told them we had two kids and needed the job done they said the soonest was November 18th. We turned around and called Sierra air who got use scheduled that same week and right before the snow storm. They completed the job fast and way cheaper than Hawthorne told us as estimate. Really unprofessional to reschedule multiple times on a client. Your booking issues are not the customers problem.

Way too much stuff in the aisles. It's gotten to the point where it's difficult to maneuver with carts and around other people.