Best System Installed in Raleigh NC

We have a clogged drain and set up an appointment for today over the weekend. We were told that we would be called this morning between 9am-12pm before they head over and received no phone call.We called at 12:30pm and were told the owner would call us back immediately. We ended up receiving the call back at 5:06pm today. We're going with a different company because our time wasn't respected and there was a complete lack of professionalism as far as scheduling and communication.

Edwin was great....Did the work efficiently and quickly. Wll hire again when needed.

So my tenants called, which my lease states I will not be responsible for outside services, the man came and inspected and said I don't have time to do this now, came back next day and said he could not fix unless he tore up walls and cabinets, so he put $20 shark bite cap on and it still leaked. They wanted $305.92 and didn't repair, turned us, the landlords into collection agency.

Called Sonny's 8 business days ago. When I called for a status got the standard contractor refrain: We're swamped, others have a higher priority, etc. Was told someone will call when they are on the way out. A pretty sloppy way to do business rather than have the courtesy to give the customer an appointment time/window. Based on my experience Sonny's does not appear to value homeowner business. A painful lesson learned for me.

I worked for this company they scam all their customers into believing there are worse problems then there really are ... they are trained from day one how to scam save your money and go with someone else .... if I could give negative stars I would

One of your drivers just cut me off in traffic and almost ran me into a wall in Chino, CA. License plate ending in 90L1. He had a buddy who was the passenger and he was laughing as I was trying to not wreck my car. I have a picture of the vehicle.