Best Any Water Heater in Raleigh NC

Called Lane Plumbing after two other companies were unable to unclog my sewer line. The second company said they may be able to unstop clog by using a light and then a backhoe in the yard for a price of $2800 +, I called Lane to get a third opinion and I'm so glad I did. They gave me an estimate over the phone, sent two plumbers out to assess and repair the problem for less than 450. They were professional and courteous from start to finish. Give them a try.

Mark was extremely competent in determining the root cause to a problem we have had for years.

Great service! Fast response& great prices.

Not particularly impressed, called and left a message during the week and a day later, still no return call. Had to track them down via FB and got an appt for the next day between 2 and 4 pm, said they would call 30 mins before arriving. 4 pm comes and goes, no call. Message them *again* on FB and am promised someone will contact me. Takes ANOTHER 45 mins to get a call, this time saying they will be there at 6 pm. Finally show up at 6:45 pm. I understand that jobs can run long but there is no excuse for inconveniencing a customer by not communicating to them that you will be late so they are not sitting around all day waiting for you to show up. But it doesn't end there. This was a simple job of replacing an exterior hose faucet. But when I went to use it the next day I found it was leaking around the fixture and had to call them out AGAIN to correctly adjust it. While there to fix it, they noticed I was having my water heater replaced and asked why I didn't get a quote from them. Seriously?? They messed up installing a simple faucet and I'm going to have them put in water heater? Yeah, I don't think so.

Went with another company that did not require an upfront service fee

Scam artists. Was supposed to be a simple pipe cleaning. They ended up flooding my bathroom and kitchen. I was about to call a water mitigation company that my insurance would approve, but they had already called one of their choosing. They didnt pay for the damages and i was forced to do an insurance claim just to pay for everything. Also, it took them almost a week just to get a toilet remounted.....they kept getting the wrong flange. Unprofessional, untrained, unlawful. Never ever use this company for anything. Also stay away from their other company Air Rescue. They did a tune up service like alot of ac companies offer, but didnt finish the work and left saying they would return the next day. While they were there, they set the ac to 67 and the the fan to on so it would run non stop, yet they had pulled the main fuse on the compressor outside, so the house got hot and the ac wont turn on since its now disconnected. This is the state in how they left things at the end of the day and telling the customer they have to wait till the next day to have it reconnected amd they wouod have to pay another service fee as well. This should be illegal to run a buisness racket like this. Both companies are corrupt and use super shady tactics to earn more money off of their customers. Please share this info with your friends and family so that they too won't fall victim to these horrible tactics.