Best Underground Service in Portland OR

We've found the only plumbers we need!

My partner and I struggled for weeks to decide on the right company to install a new water heater. We've had some bad experiences with contractors. I don’t think I have ever had such a strong feeling of confirmation that yes, I 100% chose the right people for the job as I did after Sutherland wrapped up the work. Can’t say enough good things about the team and the work they did!

John and his team were by far and away the most responsive and communicative of anyone we reached out to about the job. Even late evening inquiries by me were met with swift responses. They spoke with confidence and in a manner I could follow/understand. Went out of their way to show us that they cared about having our business and about the job being done correctly. Yes, we had one other bid come in slightly lower, but in talking about the project and seeing final product I am confident we would have absolutely sacrificed the end-result for what was truly a minimal cost difference had we gone the other route.

When they arrived, they came with two trucks and 4 incredibly hard working and personable folks to do the job. They were insanely clean throughout the whole process and left everything impeccable. As the heater was being installed, folks were going to every single outlet and checking for pressure and blockage and other issues. They encountered a number of odd and unforeseen things (pieces of dip tube clogging aerators and pipes, pumping CO2 and vacuuming out incorrectly-built bathtub pipes to clear them out, etc) and quickly fixed all – without charging me a single penny on top of the original quote.

They were perfectionists. I overheard a lot of conversation that was all focused on getting things EXACTLY right with every part of the work. They treated the work like it was being done in their own personal homes. These are our guys now for ANYTHING related to plumbing.

Chris showed up on time and ready to work. He handled the job quickly and even gave us pointers on how to keep things running smoothly. He also noticed we had an open pipe from waiting for a sink to be installed, and suggested we put a cloth in the pipe to stop sewer gasses from getting into the house. Nice guy, great service. Will use them again

We have used Apollo multiple times and they are professional, communicative and always do a great job. Tyler was super helpful and efficient.

Great bunch of guys to work with

Dylan returned my phone call this morning, made an appointment, arrived promptly and found the leak on my property, all within a few hours. Great service!

Tony was great! Like Sherlock , he used both tools and deduction to identify the problem and suggested ways to resolve and prevent recurrence. On time , the rarest of qualities!

Great crew. Excellent work. Thank you.