Best Underground Pipes in Portland OR

Sent email on a Sunday to request an appt. Got an email back from Ti that day even though they were closed. He emailed back 6 days before the appt to ask to push it a week out and offered to waive the $149 fee. (shows great respect for my time and money).

Day of: called 90 mins before appt to say he was ahead of schedule and asked if I was free sooner. Showed up, let me walk him through the issue (a clogged kitchen/laundry drain that I had augered out twice before in the last 18 months by another company). I thought we'd have to replace pipes.

Ti explained that he'd like to try to auger again, a conservative and least costly step, because he thought the previous job should have lasted longer. (I really liked that he didn't bad mouth the other company's work - I'm not a fan of that approach. He did explain what he thought may have happened.) He was easy to trust and was able to explain in layman's terms.

He was done with the work in maybe 30 mins (the other times it took an hour or more). He had good news, and felt confident pipes didn't need replacing. (Again, explained why.)

They also have an organic enzyme pipe cleaner (we have used a lot of Drano) that will help treat build up along the way. (He even used a product before he left to help cut down on the unfortunate smell that the clogged drain had created.) Highly recommend these guys for their expertise and customer service. Even if it turned into a pipe replacement, I know who to call now.

On March 31, 2023 we contacted Apollo Plumbing, Heating and Air Conditioning to have them come out to our house. I spoke to Isabelle who was very kind and professional and she acted quickly to send out a plumber in just a couple hours.The technician Tyler arrived as promised and attempted to clear our washer and utility drain with an electric snake. Upon further inspection he discovered the problem and discussed the next steps to permanently fix the issue we are experiencingWe also signed up for their total home care plan in order to have them return and inspect our furnace and air conditioning. Apollo promised priority service and will continue to help with keeping the plumbing, heating and air conditioning in our home serviced and working properly.My wife and I are very happy with Apollo at this time and plan on using their services in the future.

These guys are the absolute best. I had a tight timeline before my home sale closed. They ran into all kinds of problems with the liner installation, (due to the original conditions in my 1930’s home. They powered through it all, with a great, positive attitude, went above and beyond. They worked long days 3 days in a row until the liner was done. All for their original quote. I never write reviews, but this company deserves a shout out. I wish all contractors had this level of integrity.

Fast, efficient, super friendly and explained the process very well. Once the leak was located, it was well marked.

Tony was great! Like Sherlock , he used both tools and deduction to identify the problem and suggested ways to resolve and prevent recurrence. On time , the rarest of qualities!

Gary was great! He came over early and gave updates during the entire process. He switched out our water heater, took the old one away, and cleaned up after himself. Highly recommend!