Best Sewer Line Excavation in Portland OR

I was very impressed by the whole operation start to finish including the customer service on the phone, the technology used to confirm appointments, the technicians themselves and the work performed.
I have historically been stressed to call a plumber but this experience changed that for me. Great job ProLine!

I have used River City Environmental for many years on a variety of jobs. Recently, however, they decided to NOT charge my credit card for the amount that I had signed for at the end of the work at the job site. Instead of the $290.00 invoice for which I signed, they charged my credit card $1,062.15! They admitted to an error in the material cost but stuck with the increased labor charges as well as a brand new fuel surcharge that was not on the invoice I signed. I even sent the accounting department a photo I had of the tech's computer screen that was the only invoice they could give me. The $290.00 job ended up costing me $350.40.
To be clear, the repair work performed was fine, and very timely. Their current invoicing system and accounting department are not to be trusted. It is is bothersome to feel like this company does not value a repeat customer after so many years.

The technician was knowledgeable and responsive. He explained all the options I had.

Greg was efficient, knowledgeable and professional . She explained everything clearly.

Great work.

Great people and great service!

Great company to work with