Best Kitchens And Bathrooms in Portland OR

Well i’d say they got the best plumbing services . Their working skills is unbelievable .

Ken was the very best plumber that we have ever encountered. He was recommended by our good neighbor, and sure enough he was not only a really pleasant gentleman but also a highly knowledgeable plumber with reasonable fee (surely less than I expected based on our prior experience). I would definitely go back to him when we have any plumbing issue.

Wes was knowledgeable and efficient. He explained well what he was doing. Worked neatly.

Responsive office staff, I called over a weekend and the office staff called me on Monday. A low voltage electrician came out, very knowledgeable, emailed an estimate of the job at no cost.
Plumber came out later for a different job but could not do what was requested, he suggested other approaches that were extremely involved, did not have equipment for, or were not realistically affordable. His visit was for around 15 minutes , he charged the full payment (his time for an hour and a truck time). This is my first encounter where someone comes out, assesses a situation, finds no way to do anything, leaves in 15 minutes and charges 154 dollars. Of note, I called the plumber 2 days prior to the appointment to discuss the job, I expected that he would ask whatever questions may help him decide if he can perform it and what he might need, but he did not.
While the plumber could have planned better and asked helpful questions earlier to save me his costly visit, the office staff was less than helpful when I tried to explain that this should be regarded an estimate visit, given that it really was that.
I am not sure why quality deteriorated since earlier reviews. I would not recommend using them unless you ask for clarification of what exactly they will do and what to expect with any interaction with them.

If I could give them zero stars I would, very unprofessional and a waste of time. I contacted this company in hopes to get a water heater fixed for my business, The first lady that I interacted with was super friendly and easy to work with. However I was then called by Mike one of there Estimate guys and he had an attitude while on the phone with me. He then asked me to send him all these different pictures and I was told he would send me an estimate asap.. 3 days later (Yes.. it took 3 days) I got a very unprofessional email from Mike Hiefield who represents MP Plumbing btw... with a short email stating We are going to pass on this one .... That was all I got in that email, zero explanation, zero reasonings, NOTHING! So not only did they waste my time but they took 3 days for them to simply reply with a NO..

I manage a business as well and I would never waste a customers time nonetheless be so unprofessional.

MP Plumbing Co - Please retrain your employees to know how to properly interact with potential customers. They are the face of your company, You need to do better!