Best Installed Kitchen in Portland OR

Adam was super professional and fast. Amazing same-day service. I always use Proline plumbing.

An old plastic shut-off valve got stuck halfway through, its handle cracked. No way to open, no turning. Not repairable, just cut out and replace, but because it was sitting right next to the wall, one has to go to the crawlspace and put a longer chunk of pipe too. Not a problem for Gary with Precision. Now I can enjoy the shower and not wait for the washing machine nor toilet to stop refilling. Probably more important: with the new brass valve I can reliably shut off the water any time. Thank you Gary!

We have had Bob out once to sink a new tub and install drain, shower and tub faucet. That was a big job. Today he came out to replace our exterior hose bibs. He is so professional and does excellent work. I think everyone in Oak Grove should use Nichols Plumbing. Bob thank your wonderful service.

I have experienced poor communication from Apollo customer service. I was quoted $300 - 350 to repair a frost-free bib on an external hose line when the technician arrived. The tech didn't have the correct part with them, so they had to drive to a supplier. When they returned and fixed my bib, (which only needed to be screwed on by the way, no soldering), the final bill was $650; way over my quote and astronomical compared to the average price to fix the same issue that I researched. Contractor acquaintances and friends who have had the same work done were shocked to hear how high the cost of the bill was compared to the work done. I've been trying to reach management but have been given the run-around for several days now. Every day I am told I will receive a call from a manager, and have not a call, which is very frustrating. The problem boils down to the tech claiming that they couldn't find the part number due to the tag being removed from the hardware and had to drive across town for a part. There were identical bibs on my home, as well as the home next to me that had tags that the tech could have used. Had I known that I needed a part number, I could have gladly researched it so that the tech could have had it on hand when they arrived at my home, and I could have avoided an extra $300 on my bill. Due to the failure of communication on Apollo's behalf, I was forced to pay for the time it took for the tech to drive to find the appropriate part, which is unacceptable. Make sure this doesn't happen to you!***EDIT*** I was contacted by the manager at Apollo and they were able to adjust my bill to the original quote, which was very much appreciated.

Working with Emerald Plumbing /Scott was seamless. He was accommodating with our time restrictions and problem solved our issue with expertise and patience. I highly recommend! Thank you Scott!

The service was great! Joseph the plumber was early to the appointment. He had the issue fixed in about 30 minutes. We will definitely use this service again!