Best Comprehensive Services in Portland OR

BEWARE!! Get a quote first!! Be prepared to be misdiagnosed and overcharged! I had Pro-Line come to fix a hot water heater and a leaky pipe connection. This took less than 2 hours and I was charged $953 with no parts used. As Tony was leaving I noticed he had broken a piece of trim on my door and I asked him to repair it which he was not happy about and he then reinstalled it upside down. A week later the hot water heater stopped working again. Even though they say” 100% customer guarantee”, they quoted me a minimum of 3 to $400 to diagnosis it. I called another company to come out, they diagnosed it over the phone, came and replaced a part. It took him less than 20 minutes, a charge of $249 and it fixed the problem.

I got a couple bids to fix my leaking shower. Vitaliy came and diagnosed the problem accurately. The other company tried to tell me it was a very expensive repair, we are talking replace whole shower surround
and Vitaliy diagnosed it was the drain pipe. Diligent Plumbing is very professional, good price, always responded promptly and answered my many questions.
I will definitely use Diligent Plumbing for future plumbing needs!

Great experience. Easy to get an appointment with and had flexible times too. They also charged me a fair price for the repair I got done. I know that when I need to use someone again in the future i’ll be giving them a call. Thanks for helping get my hot water back up guys!

Gentleman was on time and very careful, getting everything working in record time.

Called these guys at 9:40am on a Sunday for an active leak at one our properties. Phone rep gave an appointment time of 1:30-3:30pm. At 3:45pm I get a call from the tenant saying no one has reached out. Upon calling they let me know that they will not be able to get to it today, but also will not be able to get to it on Monday.

I was given no update via email, nor voice message. For something as pressing as an active leak this is highly unprofessional. The full time employee who works this phone line said they do not event know what Premiere Portland Plumbers is as a company. Leading me to believe that this is just a SEO for Mr. Rooter. Very poor experience and a massive waste of time.