Best Catch Basin Maintenance in Portland OR

Horrible service and office staff. Would give 0 stars if we could. Needed results of the inspection for the sale of our home. Got the run around from the office staff and was told it could take up to 5 business days to locate the inspection paperwork because it was with the billing department. Called for 2 days with no improvement and no report. We paid before the service was completed then there didn't seem to be any urgency in providing the results to us. The person performing the work did decide to discuss the results of the work with the buyer's realtor though. Also did not appear on time to perform the work and cancelled once. We never got our report. Also, they kept our credit card info on file and charged us for a service without our authorization! Please don't use this company. You may save money, but you get what you pay for in the end!

As a property manager I can honestly say Lovett is the BEST plumbing vendor in Portland. I have used a lot of different plumbing vendors over the years and Lovett is top notch. They are honest and will always layout all my available options prior to scheduling the scope of work. They are always on time and extremely communicative every step of the way! Huge thanks to Ken Williams with Lovett for taking such good care of us here at Templeton.

I have never experienced such a horrible person when contacting this company. He was rude and condescending and literally told me how dare I reach out to him on a holiday weekend. If you cannot deal with customers, regardless of the date, find a receptionist who knows how to speak to people with respect and dignity or maybe wait till your precious holiday weekend is over to return a phone call. I will not use this company again strictly based on how I was spoken to. I don't know who you are to the company but you should learn to speak to people like an adult.

Tim Wingo did a great job and fulfilled all of our expectations for what a professional contractor should be/do. The quality of work was excellent and he did whatever it took to get the job done on time and right. We had an emergency with our water mixing valve at our community that houses over 80 residents and he was there to save the day. Thank you and i hope that you guys continue to employ trades workers of his caliber.