Best Pipe Restoration Services in Plano TX

Vince was early. He came within 30 minutes. I showed him the problem he found the cleanout and went to work. He then fixed the clog and told us the guarantee and left. He was personable courteous and professional.
Roger Klotz

Had the pleasure not only of meeting but also learning a tremendous amount about plumbing from Wayne Pierce at Legacy Plumbing. Extremely thankful for how honest and transparent he was from the very jump. I’m leaving this review knowing we aren’t even planning on moving forward with his bid to replace our cast iron sewage system. Wayne spent the better part of 2 hours to share his recommendations, potential warning signs and things to look out for with whatever plumbing company we ultimately select. He went further by offering up his services to check on things to be sure no corners were being cut throughout the process. It’s very refreshing to know there’s still people like Wayne willing to look out for homeowners like myself — knowing full well he wasn’t getting our business. Legacy has itself an A+ specialist under their employ.

Very impressed with the speed at which the technician got to my home, and the little time it took him to fix my clogged drain.

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.