Best Comprehensive Plumbing Services in Pittsburgh PA

Professional, and punctual......definitely will use again

We were very satisfied with the service and cost. they cleared our sewage clog.

I would recommend!!!

Did some preventative maintenance on a new home! They were communicative, punctual, clean and gave me good, professional info for any questions I had.

Definitely won't use again. We bought an old house and had brand new central heating and cooling installed. After just 1 full summer, the cooling wasn't working. It was running constantly, the house wasn't cooling, and our electricity bill was through the roof. They came to take a look at it, said it needed a tune up and we paid $149 for them to top off the freon. It didn't make any sense to me because it was a very expensive unit and was so new. The technician told me that they just don't make these units like they used to and we should do a tune up every year. The beginning of the next summer, it wasn't working at all. We had them back again. They said the Freon was low again. I argued about the need for another tune up. It just didn't make sense for such an expensive new unit. They found there was a leak in the coil. Since it was still under warrantee, we didn't have to pay for the new coil. It took weeks for the coil to come. They came and replaced the coil. We paid $280 for a few hours of labor. The technician said I found the leak...there was a screw through the line This is an exact quote. When I told my husband about this, he thought we shouldn't have to pay for any of this. Obviously, we didn't put a screw through the coil. Either the company did it with the install or the manufacturer had a faulty product. When he called the company, they called me a liar. I am pretty upset. I feel like we were had and lied to over the past few years. I feel stupid for not asking more questions along the way. I did not record our conversation, and I did not keep the bad coil. I have no evidence to support what I KNOW happened and the truth of what happened. Even more than the money we have paid to this company, this is about the integrity of the company and taking advantage of people.

As you can tell from the tabs I clicked, I had *a lot* of work that needed to be done on my new house, and for much of it, I had an aggressive timetable. I got the referral from my sister, who has used Miller for years. Extremely responsive, personable, prompt, honest about my options, a very fair price, and did a very nice job on all of my new systems. Not only that, but they were very accommodating and fair when they found the inevitable extra issues in this old house - not the “gotcha” type of business at all. If there is ANY other installation or repair I ever need, I will ALWAYS call Miller. Now I see why my sister gave me their number - I honestly can’t think of anything that could have gone better, in any sense of the word.

The technician who came to my house for a furnace tune up told me that the heat exchanger was overheating, the inductor motor was failing and the internal gas valve was leaking. His quote was over $5000 to repair it and strongly recommended replacing the entire unit along with much of the duct work in the house. Nearly $7000. He shut off the leaking valve because it was unsafe.

I called in another expert to give me a second opinion before spending thousands to fix this problem. The second tech found the inductor motor and heat exchanger to be in good working order. The valve was not leaking but rather a pipe that feeds furnace had a small leak. That was fixed with a quarter turn with a wrench. This gas line was not shut off by the technician from wahl. We continued to have gas leaking into our home until the second tech discovered the leak. By shutting off the heat to the house, and scaring us into thinking that we were in danger, he convinced us that we would have to buy a new furnace. I have never been so disgusted with the tactics of a salesman.

When reviewing the work done by Wahl, the tech giving the second opinion noticed several errors in the notes that I was given. The inductor motor was determined to be failing because it was rated for 1.0 amp and tested at 1.6 amp. The motor is clearly marked to have a rating of 1.7 amp and when tested by a technician who is both honest and can read, was drawing only 1.4 amp. That is one of several inaccuracies in his report.

I called wahl to tell them what had happened and how I felt about it. The woman I talked to said that they firmly stand behind their technicians and the work that they do. The best she could offer me was to send out a “Senior technician” to do the inspection again. We decided that enough time has been wasted with this company. Hopefully they put my $75 to good use because they will never get another penny from me.

I would recommend that wahl stop selling furnaces and start selling used cars, but I would hate to see the reputation of used car salesman be tarnished by these shysters.