Best Service Agreement in Phoenix AZ

Quick fast and got the job done

They were very good n explain everything. Very professional n I would recommend them to friends. They did a great job

If I could leave no stars, I would. This company has THE worst service I've ever encountered. I scheduled an a.c. service that was 1 week away. I received a text indicating the day before stating our appointment was confirmed for 1p to 5p window for arrival. The day of, no call and no show. I called office at 450p to find out what was happening, to which I was told, sorry we will need reschedule for another day we had an influx of service calls today. They did not call me to advise, I had to call them. I tried to speak with a manager and none were available. I asked for a call back but the young lady was persistent in trying to cancel my appointment or reschedule. I took time off work to be available during this window and could not get a common courtesy call to say, sorry we cannot make it. Spoke to quality control manager John the next morning and he rescheduled our appointment for a Saturday and ensured we would be the 1st call of the day but to call if I don't see anyone by 9am. Low and behold, not a call and no one showed up. I called and was told the SAME story. So I stated John ensured we would be first call, to which the dispatch manager attempted to guilt trip me as to why my service was less important than the calls they had that day. Long story short, we STILL have not received the service we scheduled and I've taken 2 days out of my busy schedule to WAIT for this company. Do not waste your time. Find another company that honors ALL customer needs, not just the jobs that are REAL money makers.