Best Repairs And Upgrades in Phoenix AZ

We discovered a leak in our outside water service line Thursday evening. We called Service Line Warrantee company, with whom we have insurance coverage for this kind of thing. They selected a contractor who was supposed to call us on Friday to set up an appointment for no later than Monday. Having received no call, we called Service Line Saturday morning, not really expecting anything to happen over the weekend. They were extremely responsive and switched our job to a different contractor, Moon Valley plumbing. Literally within five minutes, I had received a text giving me a two hour window later on Saturday during which I should expect their technician. Five minutes after that I got a phone call to make sure I got the text. 15 minutes after that I got a call directly from the technician, Jerry Turner to talk about the problem and make sure he had what he needed for the job and to ask if it was OK to come over earlier than expected. I was thrilled that we would be able to get a diagnosis today and hoped that repair would be possible by Monday. Jerry checked everything out, got right on the phone with the insurance company, got authority to proceed immediately rather than having us wait and our water was back on within the hour. He was extremely pleasant and professional and instilled confidence that he really knew what he was doing. If we need more work through our home warranty coverage, we will be requesting this company and if we need something we don’t have coverage for, it is good to know of a local plumbing company that we can be comfortable calling ourselves.

CJ Did the job ! He was timely and professional. He explained what he would do and did it.

CJ is an excellent representative of your company. I certainly would look to him and your company for any future repair needs we might have.

Mark Barnett
[email protected].
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Alijandro was very professional and educational. He fixed our problem with no problems.
He did a good job

A lateral sewer clog produced a backlog, which I discovered early. On a Saturday afternoon, though, there are no toilets, showers, or basins. Because it was an emergency, I called these men solely on the basis of web reviews. The staff arrived in less than an hour, provided a fair and affordable quotation, and then completed the work. Recommended!!

Thank you for your fast service fixing my toilet. You guys are a life saver!

Was referred by a friend to this company. Made an appointment for Friday, August 14th at noon. Dennis, the owner, did a no show. When I called his sec'y told me I was mistake and that the appointment was for noon on August 21st. I bit the bullet and gave them another chance. When Dennis had not shown up at 12:05, I called the office and was told he was running 30-45 minutes late. There is no excuse for not having received a phone call to let me know he was running late. I called my friend that recommended this company & told him the story. He will never recommend Qualtire again! I am a business owner and would never treat my customers in this fashion! 1 Star is a stretch...

Scheduled an appointment and got a no call no show. Very unprofessional