Best Install New Units in Phoenix AZ

Very courteous, prompt, and professional. Definitely recommend!

If I could give 6 stars, I would. They gave me an estimate on a installing a Toto toilet and removing a bidet and toilet. I'm sure it took more time than they thought but the bill was exactly what they said and the work product was excellent. They also installed a laundry room sink and did a great job. And they recommended an electrician and a dry wall guy who both did great work at a fair price. I HIGHLY recommend.

Alejandro was the technician and he was helpful, kind, professional and seemed very knowledgeable.

Best customer service ever, punctual and very professional. I would be confident to refer Scott to anyone. Kudos!!!

Had new HVAC installed last week, Jose and then crew were good and polite. We also had an appointment set up for Tuesday 11-1 for a plumbing issue. No show, finally get a call at the end of the day saying they need to reschedule. My husband said no, we got someone else. When you say a range of times and there’s a problem a good company CALLS earlier etc. instead of making us wait around all day for nothing. A simple phone call would have solved our displeasure. And now today, we had an “appointment” between 11-3 to have the installer check out the new a/c—it seems really loud, like an airplane taking off-this is a brand new unit and we wanted to make sure it’s operating ok. Husband has called a couple of times and we were told they are still coming. It’s almost 6pm—ridiculous!!! We are really having second thoughts about using ACE! Jose was awesome, but it’s been frustrating ever since. I’d like to review higher, but right now, even a 3 star is being generous. Customer service goes a long ways! Quick phone calls make all the difference...