Best Tankless Water Heater Upgrade in Philadelphia PA

Bob came out this morning and I was 100% impressed. Bob was punctual, friendly, informative and best of all he corrected the problem with our faulty tub/shower line (he even fixed a cosmetic problem with ourfreakishly long toilet bolts and added cover caps). I will not hesitate to use and recommend Joseph's Affordable Plumbing in the future.

Sunday evening we noticed our unit was not cooling. Called McLoughlin first thing Monday am. Mechanic was dispatched and repair was completed Monday afternoon. Great friendly and professional service in the middle of a heat wave.

The valve to the water main in my house was leaking and they responded quickly with coming out the same day but couldn't do the work until the following. The job was completed in a timely fashion; price was fair. The things that did not get them a 5 star review: not one of the guys on the team introduced themselves by name; they tracked muddy footprints through my kitchen and I had to put down extra towels and told them to walk there; they did not replace dirt in the one spot on my front lawn, leaving a hole; only one of the plumbers was wearing a mask (the one told my daughter he had already gotten vaccinated, but you still need to wear a mask). Not happy with the customer service part of the call.

We were without hot water for only 2 hours before we were up and running again. Really appreciate the quick and timely service with great craftsmanship and a good quality water heater to replace our old one. Would recommend to friends in the neighborhood.