Best Boilers Install in Philadelphia PA

Bill installed a new water heater for me over a holiday weekend years ago. He didn't know me, it was my first contact with him and his staff. He was respectful, prompt, reasonably priced and efficient. Bill and his crew have been back to my house for a backed-up sink and the installation of a new home heater. Each interaction was the same, respectful, prompt, timely and with high quality work. I highly recommend Bill and his company.

Terrible. Do not do business with these people.

Kelly is awesome! She did such a thorough job in identifying and fixing our issues while making sure we understood what she was doing. We’ll definitely call Veteran again if we have any issues. Highly recommend!

I had some minor issues in need of repair and they came out the same day and resolved them. Quick, friendly, and professional!

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

Very disappointed. Worked with Ed Hughes for a few years now.This last job I had a leaking shower. They charged me $450 to caulk some tiles. They couldn't find the leak and the problem persisted.Paid for another plumber who identified the problem immediately for half the price. He asked why Ed Hughes didn't even look at the drain.I've called Ed Hughes numerous times over the last couple weeks and the women on the phone are always fantastic but for some reason they can't get the plumbers to call me back.Really trying to understand what I paid $450 for? Would really like my money back.

I’ve used this company two separate times. They were always professional and knowledgeable. Also patient and informative when I asked questions. Not to mention I received estimates from other companies and they were much higher. One company didn’t even show up! The plumber from Quality showed up at the time he scheduled and didn’t waste any time getting to work. I will definitely be using them again.

Fast and good service.