Best Mold Damage in Orlando FL

Franklin was very professional. Made sure drains were draining properly before leaving.

I am obsessed with this company. I requested Bryan to visit our dwelling a couple of times, and his work is phenomenal! He can do load bearing shelves, fix door locks, fix ceiling fans, bath fixtures, fill in and paint holes in the wall, change closet doorknobs, take care of air conditioner problems, you name it! We could not be more amazed.

Trent located our slab leak within about three inches. He was very professional and answered all of my questions. I would recommend this company for anyone that needs leak detection!

Our plumber's name was Nestor. He was punctual and professional and was very sociable. He did a wonderful job and was very easy to converse with regarding the issues regarding our plumbing. He represented Roto Rooter outstandingly. I will definitely use Roto Rooter again after the impression he left.

Had a leak in my wall. Evan came out and took care of it very quickly and professionally. I felt confident that he was in the know from the minute we met. The are very friendly and cleaned up when they left. I hope I don’t have to call a plumber again but if I do I will call Best. They are!

I have used Drain Genie on two (2) house emergencies and in both occasions they came in less than 24 hours; in one of those occasion the tech arrived in 4 hours! Their technician's service is excellent! In regards to the techs they are very neat, organized, knowledgeable and courteous. The Quality of work is excellent! They will make certain your problem is not only fixed/taken care of but the customer is fully satisfied. Kudos to Carlos (Tech). Thank you and you have a customer for life!

Great company that I found when I had a leak on my roof.Theu came out on time and was the cheaper choice compared to all the other companies around. If I have a leak again I will definitely call Orlando Leak Detection!

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

These guys are great! They returned my text quickly and scheduled a time to come out the next day. They identified & sealed the leak near the skimmer. All fixed and at a reasonable price. I highly recommend them!

Plumber sent by Associated Piping told me Moen had sent me wrong cartridge for my shower; wanted to charge me $800 to tear up my tile wall and replace the shower valve.

I called Moen support and they said it was the right part, then they talked me through the installation; only took me about 5 minutes to install the new cartridge myself for free.

Be alert, don’t get ripped off by shady plumbers!!!

Great service! 100% Recommended

Tried to talk to the sales rep. Text only. Had mega problems getting things done. They had my money and didn't care any more. Tv ad says 1 to 2 days. That is a lie. Took almost 2 months to do a 4 bed 2 bath house. STAY AWAY