Best Free Estimate in Orlando FL

I received a prompt response from office manager; everyone was extremely professional and I'm thankful with the work they did from the installation of the water heating and how pipes were set up. Thank you.

We are a national moving company and found this company on line which we thought was reputable and contacted the owner Tony. He contacted our national account customer to schedule an appt time to handle repairs for this week Thursday. Monday he stated he only takes cash or zelle and would need the funds to purchase the materials before service on Thursday. That should have been a red flag as he does not have the funds to do a patch job without be advanced a deposit. He called us on Monday afternoon saying he spoke with our customer and confirmed repairs for Thursday at 0930am. I contacted him Wednesday to zelle the funds at which time he said he cancelled our request because he filled it with another customer. Very unprofessional, surprised on his 5 star rating and I am assuming friends and family put those reviews. I WOULD NOT RECOMMEND USING THIS COMPANY IF YOU NEED A PROFESSIONAL SERVICE.

Friendly and professional. They were quick, efficient and attention to details.

The Harvey Baker Plumbing Team is wonderful. They're Professionals with incredible customer service skills. From my first call for scheduling through the completion of our plumbing needs, it was a really good experience from some stellar People. Our Service Technician, Wayne, is an amazing plumber; he did a fantastic job. We Highly recommend Harvey Baker Plumbing.

The team from roto-rooter is truly customer friendly and focused. My fear of possibly having a bigger issue was easily fixed by the professional in a few minutes. Very impressive.

They are on time, polite, and got the job done

I had an issue with my toilet down stairs they came in and did an awesome job. They were fast and efficient.

They cleared my pipes squeaky clean!

Peter was excellent to deal with remodeling our master bath plumbing, moving water lines for our laundry room, and adding lines for our half bath. Solid work, good guy and a decent price. We definitely will call if we need any other plumbing work done!

Repairco has been super reliable, professional, affordable. Despite being late in the work day on a Friday, they came out so that we wouldn’t have to go without water for the weekend. They don’t try to price gouge and they are honest. You can’t ask for anything more.

I've know Mark & the team from Repipe Orlando for many years. They are true professionals and do an outstanding job at a fair price.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

This company was chosen by my gas company to do the job. It was supposed to be a replacement installation , because I had a tankless water heater that was not working. The tech came finally the next morning after my appointment to do the job and he left a botched mess. It looks like a rigged up mess. I called Michelle about it but she didn’t answer, so I texted her with photos. She said that she would talk with him, but never heard back from her. Pictures to follow

These guys are great! They returned my text quickly and scheduled a time to come out the next day. They identified & sealed the leak near the skimmer. All fixed and at a reasonable price. I highly recommend them!

Used RePipe Specialist recently to replace our 23 year old polybutylene pipes that my new insurance company didn’t like,(never had a single leak, but poly seems to be a bad word with insurance companies). They came as indicated, the work was done flawlessly, quick and with care. The drywall repairs were done a few days later and was also a great experience. Yes, expect some drywall dust even though they take their time to clean after themselves. It was a big project, but this company made it easy. Their workers were all great, friendly and professional.
Thanks for your great work!