Best Plumbing Design in Omaha NE

Had Big Birge come out and complete a decent amount of work (two toilets, water heater, add water softener, shower and outside faucet repair). They were great to work with and very responsive. One complaint was that the crew that completed the job did not read the order/estimate to know what toilets to swap out and my wife had to leave work to show them. Regardless, they did a great job on everything and we definitely threw some things at them that they were able accommodate. Highly recommend.

I called for help with my sprinkler system and they were able to solve my problem in a couple of hours.

Our construction company uses Pride for nearly all of our work. Kyle and his team are great to work with. Their quality meets our clients' high expectations and Kyle's communication is great.

Our service technician Matt was great to work with from start to finish. We were notified of his estimated arrival time, when he was just a few minutes out, and then they also called my husband at work to let him know they had completed the job. He was respectful from the minute he arrived and took care in covering his shoes before entering to not track any of the winter mess inside of our home. He assessed our situation and explained he was going to prepare a few options for us and go over them with me. Once he had the options ready, he thoroughly explained each of them. This was our first time working with Burton and he explained the costs and coverage with each option very well. No one ever likes to have unexpected home repairs right before Christmas so I was stressed about making the right decision for us financially and that would work well for us in the long run. I can't say enough good things about how patient Matt was while I went back and forth on what decision, spoke with my husband over the phone, and asked Matt to go over the options with me MULTIPLE times. I didn't ever feel rushed or pressured to make a decision and that he was just trying to sell me something /services. I felt like he was a trustworthy technician and comfortable with him in my home as a representative of Burton. I would recommend Burton to others and definitely call them back in the future if needed.

Nice place comfortable

Don't like being tail gated at a high rate of speed (70)