Best Home Comfort Services in Omaha NE

My furnace was making some loud noises! We called Arksarben and they were able to make an appointment the same day! They called out a comfort Advisor and he was there later that night! He quoted me for a new furnace and made the appointment the very next morning! They did show up a little later than promised but work was done quickly and efficiently by the time they left my house was toasty warm again! Highly recommend!

Most recent update: they never showed up to their agreed upon appointment. Never called for a heads up prior to missing the appointment. After the fact they said they were too busy. Never came back. Never finished the job.Update- I called Burton 3 times since receiving the mail from their lawyer. I left a couple of messages with their answering service, which included my call back phone number and information. No one called back. Today I called again and left a message with the gal who answered the phone - I believe it’s from the answering services they use because they always confirm the call back number. A couple hours later I received a call back from one of the managers. He said he had tried a different phone number they had on file for us and wasn’t able to get through. He said dispatch would call me to schedule someone to come finish the job. Allen did call me back and said he was the original tech that first came out. He said he had someone else come do the actual work, but then they were missing brackets for the cameras and that’s the reason the work was never completed.It seems we’ll get it resolved. Allen gave me his personal phone and said between the two of us we’ll be able to find the brackets and put this to bed. If I could offer one piece of advice for Burton: CLARIFY AND VERIFY before getting lawyers involved and filing liens.——————————————————————————We hired them to install 6 cameras. They installed 2 and sent a bill for $1,486.90. We thought they would come back and finish the job. Never called me once and now I have a letter from their lawyer stating “despite fully performing all its obligations…” which is simply not true. I have called them and left messages but still have to hear back. They filled a lien. Just a very strange way to handle the situation. They should have at least either a) completed the job. Or b) lowered the requested amount. Also, could’ve just called me. No need to hire a lawyer. Very disappointed.

Satisfied customer. Been in this house for 3 decades and Frazier Company has been here many times over the years to keep things running in in tip-top shape. I have no complaints. Great company. Competent people.