Best Hours Emergency in Oakland CA

One Step was able to come the same day. Garvey quickly figured out the source of the leak and had the parts on hand to fix our tub. Friendly and reasonably priced - my new go to for any future plumbing needs.

This is the best plumber I ever worked with. thanks

Bryan knows his stuff. He fixed a drainage problem related to a washer a few years ago. The same problem had been fixed three times in the past 18 months and he understood what needed to be done for a more permanent solution.

So, when my tenant had a blocked drain, I called him. He was responsive and fast. Unfortunately, that same evening, the tenant reported a leak that went through the ceiling. Called Bryan and and again he was responsive and came out the next day. He showed me where those same pipes had been fixed recently (within the past 10 years) so I understood it was not his work that caused the problem. Bryan took two hours to buy replacement piece and fix the leak. The charge was $600 for a small piece of pipe and two total hours. I thought that was pricey - the only time I've paid anywhere close to $300 per hour was for a structural engineer. OK, I understand - I'm paying for expertise and peace of mind.

The problem arose when I had a contractor come to close up the ceiling. He pointed out that the fixed pipe should be connected in a Y fashion (45 degree) rather than 90 degree for better flow and to prevent another blockage. He also pointed out that the diameter of the connecting piece did not match, which also inhibits flow When I talked to Bryan about his work, he explained that he was only replacing the broken pipe as it had been. He did not think it his responsibility to fix the situation. Bryan never brought up that a slightly different piece (45 degree angle)was better or that the diameters of the pipes did not match. He did offer to make the Y connection but he thought I was cheating him by asking him to change out the 2 inch piece that was a different diameter. At $300 an hour, you decide the level of expertise that should be applied...