Best Plumbing Services Construction in North Las Vegas NV

Great Service

thank you so much for sending Mike,he did a great job& now
I feel that i have a great plumber.Will only do business with your co.&
will request Mike.Thank you.ingrid duhn.
I will also thank Carla it was nice doing business with you,you make
a person feel like it is all in the family.Ingrid Duhn

Impact was great to work with. I had a small plumbing emergency that they were able to fit me in their schedule and get it fixed quickly. Because they were so great to work with I set them up to come out and change my water softener at a later date. They did a great job getting it done quickly and professionally. I have been using it for 6 months now and have had no problems. I will definitely continue using Impact for any plumbing needs.

Jim as always addressed the items on my work list promptly and did a great job.

Woke up this morning to a cold house. Gave simply a call and Stan was here within an hour got everything taken care of quickly and courteously. Would definitely call them again!!

Sound Plumbing & Heating, Inc. is the best plumbing and water heater company in the Las Vegas/Henderson area. We woke up one morning recently to a major leak from our hot water heater and had to make the call to Sound Plumbing. The staff was friendly, courteous and concerned. Although they couldn't get out to us right away (extremely busy-a good sign), Sean walked me through the disconnect of the hot water heater over the phone during his off hours, so that we could do the repair work to the damaged drywall prior to the heater replacement.

Once we had the drywall repaired, Noel arrived on time, grabbed the broken heater and headed back out to get the replacement. He returned about an hour later (having had to go to 2 different warehouses) to install. He had everything he needed and knocked it out quickly. Noel was professional and competent. He even spent time to review future options such as a tank-less water heater at my request. The entire staff was polite, knowledgeable, friendly and a pleasure to work with. I HIGHLY RECOMMEND using Sound Plumbing & Heating, Inc. You will not be disappointed. Consequently, this was not the first time I have used them, repeat customer for life!

Johnathan was a straight up person, as far as the landscapers go, you get what you get from day laborers. The work to put front yard back to the way it was I give it a D-

I've lived in Las Vegas since '02, and of course have had a lot of service calls for Air Conditioning units at a lot of different residences. By far, Number One is the best. Both of the girls at the office I spoke to, and the tech (Donovan) are the most organized, professional, efficient, honest, punctual, cordial, etc.etc., crew I have ever dealt with.

We had a complicated service situation, since we were dealing with a home warranty company and a house we just moved into this April that was built in 1993. At first, I thought to call another HVAC company that we used at another home, to just get an inspection, and do any necessary preventative maintenance. The home inspector of course didn't do any of this thoroughly, so it seemed like a good idea. Well, that first company and the tech ended up basically fixing something that wasn't broken.

Their tech had mentioned that the fan motor MIGHT need replacement soon, and the bearings were most likely worn. Coincidentally, the unit started making noise almost immediately after the first visit. It was operating fine before. When we called the company again because of the noises it was now making, the same guy came back with an attitude, made some adjustments and the sound was gone. But only again for a day or two. It was really bad at this point, and even FAILED just last Sunday. At this point, we called our warranty company to have them create a work order, and the first service company never even got back to us. We left the house that afternoon, since it was almost 90 degrees inside at that point. When we returned several hours later and turned it on it was working again, so we thought maybe it was a fluke and overloaded, etc.

The unit worked for a couple days, but was making noise even worse now. When we called the warranty company again on Tuesday, within 30 minutes a different HVAC company (Number One) responded immediately, and the tech Donovan came out within 30 minutes. Of course, as he was en route, the A/C unit magically stopped making noise. He ran a thorough inspection and test of the whole system, checking amperage levels and variances, the physical unit and clearances, compressor, capacitor, fan, you name it. There was nothing more he could do at the time, it was working properly.

Our hands were tied. The warranty company would not allow the replacement of any parts since the time Donovan was there, nothing was at failure. We all pretty much knew the fan motor was on it's last leg, but it didn't matter. We paid the deductible, and had a 30 day time frame that if any issues arose again with it, he would come out without us having to again pay a deductible.

Again this being Tuesday, everything ran well for a few days. Up until around noon yesterday. This time, we noticed it was getting hotter and hotter, and outside the unit's fan was BARELY moving. It was toast for sure. We called Number One, with excellent response and phone service again. We we're afraid that it would do the same thing, and magically start working again. When Donovan called me, He told me to turn the unit off (since I said we were leaving it running, in effort to prove that it was in fact failing) as to not damage the compressor. He said he got a pre-authorization from the warranty company to replace the fan motor, and not too worry. Prior to talking to him I thought a little video insurance would be a good idea, so I took a two-shot video of the thermostat, noted the time and dysfunction, as well as the sound the unit outside was making and how the fan was barely operating at all.

Surely enough, he again arrived within 30 minutes as he said he would, and replaced the fan motor. The fact that he got the pre-auth, and saved the hassle of having to prove anything to the lovely home warranty company in that short period of time is nothing short of outstanding. Now, the unit runs great, makes no noise, and our house isn't a sauna. Thanks Number One! Look no further folks, the team at Number One really is the best.

Too bad that I have to give them 1 star. Firstly, Artie gave me a second opinion quote on a previous plumber's quote. Said it was too high and that there was about $1700 worth if work, tops. Someone came and did the work (not even Artie) and only replaced HALF of the pipe that was cracked. Pulled a toilet upstairs, that was not even in need of repairs, leaving me with one working toilet in the master bathroom. While waiting to negotiate money with my contractor (???) he decided that there was more work that needed to be done without even coming back to my house but told the restoration company that no further plumbing work needs to be done. Another $1900 worth of work to be exact. My contractor said, no other work is neccessary so I cancelled my appointment. Get a bill for $2200. Recap: Only HALF of the cracked pipe was replaced, no other work was done and the toilet that was pulled was never replaced yet, I recieved a bill for almost double the original guesstimate. All because I chose to go with a different contractor then the one Artie wanted me to use. Dirty, dirty tactics. I had a $50,000 flood loss on my property and they swooped in for a piece. Disgraceful. Now on top of everything I've had to deal with this mess as well.
I've had to start a complaint with the contractor's board. DO NOT USE THIS COMPANY. I can not stress this enough.

I was so impressed with the whole process from the beginning. I had a leak in my front yard from old pipes. The ladies at the office were so polite and informative which helped reduce my stress. They sent JR to assist me and got me a quote the same day. JR walked me through all my options. Two days later JR and Darnell came, fixed the issue, and completed the job in one day! Both gentleman were on time, professional, and did a fabulous job!!! The best part was what I paid was what they quoted to me. No hidden fees.
Thank you for everything! This was the one of the best customer service I have every encountered. I will be recommending them to all my family and friends. For sure, I will be using them in the future.

I have called five times for my backflow to be checked and no one has showed up. It has been three weeks. They told me i had an appointment on Thursdays. I called they said they would call me back. I am still waiting for a call. Don't waste your time with them. Find someone else

Nicest repair person I have EVER dealt with in my life. Came out on a Sunday, hottest day in July, worked tirelessly for 4 hours, and charged very little. Definitely the only Plumber I will ever use in the future. Blown away by the customer service!! Thank you!

I had a really great experience with cobra maintenance they installed some amazing flooring, they had good prices, they answered all my questions and had great customer service. 10/10 would recommend

If I could give no stars I would. We’ve been waiting over 6 hours from our initial appointment window. Called them 7 times and they kept saying in 30 minutes. They have no idea where their technician is. They called to confirm the address. I’m honestly baffled at the audacity of these people. They want to charge me $65 for them being awfully late. I’ve had plans they gave me a window and I’m just p-o’d. Rediculous. I don’t recommend them at all. They said sorry for the confusion??? What confusion is there. You being way late... passed my initial wait window. Ugh. Didn’t even try to make it right. I will not accept bad service. You either do what you say or don’t do it at all.

Came twice, still didn't fix the problem. Two weeks later, a leak re-opened. Patch solutions