Harold Williams
7 years ago
I’m a DIY guy, and there’s pretty much nothing I don’t repair around the house on my own, but plumbing is the exception. Installing a new garbage disposal or replacing a faucet is one thing,, but when I needed to replace the angle stops for the toilets in my home, I decided it was time to call a professional. I spoke with Excel plumbing over the phone, and they approximated about 30 minutes per toilet, and about $25 for parts for each. They said they charge an hourly fee of $100 per hour as opposed to a set fee for the job. Nice! I actually preferred the hourly fee because then I knew the repair man would take his time and do it right as opposed to getting it done as quickly as possible and doing a crappy job. They told me he would show up between 7 and 7:30am and would call me first to let me know he was on his way. The day of the repair I received a phone call at 6:45am letting me know he was en route and would be there shortly. He arrived at 7:15am, briefly discussed with me what he would be doing and got started. It only took him an hour to do all 3 toilets, which included installing a new tank fill valve I had picked up the day before. The final charges were $100 labor, and $95.70 in parts. The parts were slightly more since I wanted stainless steel braided supply hoses installed as well as the angle stops. I couldn’t be happier!