Best Commercial Plumbing Maintenance in North Las Vegas NV

This should be two separate reviews!

We purchased a home in April 2021 which had Freus Air Conditioners which are basically like a swamp cooler and air conditioner combined. They work great and are very efficient in other parts of the country, but with our HARD water they are a nightmare. In a one month period I had another AC company out 3 times for two of our units. The wait was long, and they couldn't find parts and would not keep in contact with us. After dealing with Old Republic Home Warranty and the other AC repair businesses, I called Air Squad because they actually work on Freus units and have parts in stock. Angel was our technician and checked out all 5 of our units. Four were working ok and 1 was a complete mess. It appears that the wiring was jimmy rigged to keep it running so it would pass the inspection for the home purchase. Angel assured us he could get it rewired and running, but we knew that all 5 of these units were going to need to be replaced within a year or two and with the brutal summer we were having at that time 115-118 we decided to bite the bullet and replace all 5 unit. This was at the beginning of July 2021. Through Air Squad we were able to replace all 5 of our units with new units that come with a 10 yr warranty for a fraction of what we were prepared to spend. They were professionally installed in a matter of days. Air Squad will always be our GO TO for any AC/Heating issues that come up. I'm sure many of the negative reviews have more to do with the home warranty company and not Air Squad!

Second review...

With the 90+ degree temperatures over the weekend, one of our new units was blowing warm air so I called Air Squad on Saturday 3/26 and Angel came out on Monday 3/29. It turned out that the evaporative coil up in the attic was leaking coolant. I thought back to last year and it made since because even the original Freus unit wasn't working properly at maintaining the set temperature so the problem had been ongoing before the new units were installed. The problem was identified quickly and the evaporative coil was again professionally replaced at a substantial discount in a very short timeframe.

I HIGHLY recommend Air Squad and will continue to use them!

Unfortunately when plumber showed up, our complex had an emergency shut off for whole complex. 😟 He was unable to determine problem.

Miguel was very professional and answered many of my questions and concerns and share what he can from what he had to work with. Although the situation didn't help to identiy the problem, I would still highly recommend them. 😀

Once I can confirm from HOA when water is back on, I will be calling them again to eschedule 👍

Rescheduled and they fixed problem immediately! Awesome job! Miguel made sure problem was fixed and showed to me. I would recommend them.

I called and had another job the following Saturday. Fernando showed up and looked at a drain leak. He immediately found several problems. He was able to fix two of the leaks, but the 3rd he was unable due to not having the part on hand. He did however, share his knowledge and showed pictures of the part needed to purchase at the hardware store. There was no charge for the visit. I was able purchase the part and the leak problem was fixed. I really appreciate sharing their plumbing knowledge for a simple fix. Again, they pulled through. I'd highly recommend these guys!

Bobby was easy to work with and did a great job in putting our water damaged areas back into shape in a timely manner. Would definitely recommend him.

Muy buen trabajo muy buena empresa super satisfecho con su trabajo bendiciones.

From my first call to the completion of the work, this company was spot on. Grace, at Reception Desk was very professional and transferred me to the Owner, Robert. Robert explained some pricing to me and was very personable. I had Shawn, the Plumber out to my house, where he explained everything as he performed the work. Thank you to all involved.

This company was absolutely fantastic!! They were responsive and compassionate to my need for emergency plumbing services. They got me on their schedule immediately and went to work to repair my main waterline in relativity short order. They were timely and professional. They even cleaned up after the work. Thanks to Nancy, Jerry and the entire team. Will be referring family and friends to this company.

Wow, great company and service. Called because kitchen sink was clogged and they had someone to my house within 30 minutes. Tech was very professional and did excellent work. Highly recommended!!!! Best AC REPAIR FREE ESTIMATES.

Tech Albert was great called to confirm appointment and called prior to arrival, troubleshooting issues report finding to Home Warranty and install new unit. He was professional and courteous, this company I would recommend this company Second Opinion Plumbing to friends and family.
Mr Salas - North Las Vegas

Excellent water heater repair!!

I recently chose Air Pro Master to have my air conditioner and air handler replaced after investigating several other options in the valley. The reasons I chose Air Pro Master was first of all the name brand of the equipment (Lennex), the professionalism of the general manager, Tim, and the price.

The installation team did an excellent job and were very careful during the installation. My air handler was in the attic and they were excellent in getting the old unit out and the new unit in with minimal damage. By the way, Tim sent out a dry wall expert to repair and touch up the dry wall and he did an excellent job!

The installation team had to place a thermostat downstairs since I elected to have a two zone system put and did an excellent job. I also elected to have a air purifying system put in which I highly recommend.

The other reason that I would recommend it that Tim was very responsive to my every need and sent out his tech, Andrew, whom by the way, is very knowledgeable and was helpful in setting up my Nest thermostat to my phone and explained the features in a professional manner.

All in all I really appreciate Tim, the general manager, showing his concern and being helpful in getting my installation complete.

I have to say, that my wife and I are very particular and Tim recognized that right off. My 5 star rating goes to Air Pro Master and I would advise everyone to at least give them a chance to prove their value. This is a very big expense and you as I did should get all the details to make a decision that you are comfortable and satisfied as I am with this purchase.

Respectfully,

Rob Williams

Our old sump pump was successfully replaced, and a backup system was set up, thanks to Jeff and the Las Vegas Plumber & Drain Cleaning Services team. Additionally, Jeff told us about a device that might shut off the water flow at the main valve. This equipment is being installed as an extra layer of security. It's comforting to know that everything has been upgraded and skillfully installed using top-notch equipment produced in America. Without a hitch, the installation was completed. In the future, if we experience a plumbing problem, we already know who to contact: Las Vegas Plumber & Drain Cleaning Services.

Wow. Thank you to everyone who performed such lovely work and communicated so effectively. I required urgent repairs for guests who were coming to stay, and Aqualine met all of my requirements. And they were upfront about what was required and the pricing. You will not be sorry if you use these people.

Great family owned business. Always high quality work!

Highly recommend! We recently had to replace and repair a lot of pipes around our water heater, and get our hot water re circulation system working again. Roman was in the neighborhood and stopped by for a free quote. He showed up promptly on time and got the work done quickly. It looks great, and now we have instant hot water again! They have great communication and some automated computer software which is smart phone friendly too. [ EDIT ] We had a small problem with one part of the work, and Roman came out right away to fix it for free, even thought he was here a full hour. They are a young company, but very responsible. 5 Stars.

I've lived in Las Vegas since '02, and of course have had a lot of service calls for Air Conditioning units at a lot of different residences. By far, Number One is the best. Both of the girls at the office I spoke to, and the tech (Donovan) are the most organized, professional, efficient, honest, punctual, cordial, etc.etc., crew I have ever dealt with.

We had a complicated service situation, since we were dealing with a home warranty company and a house we just moved into this April that was built in 1993. At first, I thought to call another HVAC company that we used at another home, to just get an inspection, and do any necessary preventative maintenance. The home inspector of course didn't do any of this thoroughly, so it seemed like a good idea. Well, that first company and the tech ended up basically fixing something that wasn't broken.

Their tech had mentioned that the fan motor MIGHT need replacement soon, and the bearings were most likely worn. Coincidentally, the unit started making noise almost immediately after the first visit. It was operating fine before. When we called the company again because of the noises it was now making, the same guy came back with an attitude, made some adjustments and the sound was gone. But only again for a day or two. It was really bad at this point, and even FAILED just last Sunday. At this point, we called our warranty company to have them create a work order, and the first service company never even got back to us. We left the house that afternoon, since it was almost 90 degrees inside at that point. When we returned several hours later and turned it on it was working again, so we thought maybe it was a fluke and overloaded, etc.

The unit worked for a couple days, but was making noise even worse now. When we called the warranty company again on Tuesday, within 30 minutes a different HVAC company (Number One) responded immediately, and the tech Donovan came out within 30 minutes. Of course, as he was en route, the A/C unit magically stopped making noise. He ran a thorough inspection and test of the whole system, checking amperage levels and variances, the physical unit and clearances, compressor, capacitor, fan, you name it. There was nothing more he could do at the time, it was working properly.

Our hands were tied. The warranty company would not allow the replacement of any parts since the time Donovan was there, nothing was at failure. We all pretty much knew the fan motor was on it's last leg, but it didn't matter. We paid the deductible, and had a 30 day time frame that if any issues arose again with it, he would come out without us having to again pay a deductible.

Again this being Tuesday, everything ran well for a few days. Up until around noon yesterday. This time, we noticed it was getting hotter and hotter, and outside the unit's fan was BARELY moving. It was toast for sure. We called Number One, with excellent response and phone service again. We we're afraid that it would do the same thing, and magically start working again. When Donovan called me, He told me to turn the unit off (since I said we were leaving it running, in effort to prove that it was in fact failing) as to not damage the compressor. He said he got a pre-authorization from the warranty company to replace the fan motor, and not too worry. Prior to talking to him I thought a little video insurance would be a good idea, so I took a two-shot video of the thermostat, noted the time and dysfunction, as well as the sound the unit outside was making and how the fan was barely operating at all.

Surely enough, he again arrived within 30 minutes as he said he would, and replaced the fan motor. The fact that he got the pre-auth, and saved the hassle of having to prove anything to the lovely home warranty company in that short period of time is nothing short of outstanding. Now, the unit runs great, makes no noise, and our house isn't a sauna. Thanks Number One! Look no further folks, the team at Number One really is the best.

Too bad that I have to give them 1 star. Firstly, Artie gave me a second opinion quote on a previous plumber's quote. Said it was too high and that there was about $1700 worth if work, tops. Someone came and did the work (not even Artie) and only replaced HALF of the pipe that was cracked. Pulled a toilet upstairs, that was not even in need of repairs, leaving me with one working toilet in the master bathroom. While waiting to negotiate money with my contractor (???) he decided that there was more work that needed to be done without even coming back to my house but told the restoration company that no further plumbing work needs to be done. Another $1900 worth of work to be exact. My contractor said, no other work is neccessary so I cancelled my appointment. Get a bill for $2200. Recap: Only HALF of the cracked pipe was replaced, no other work was done and the toilet that was pulled was never replaced yet, I recieved a bill for almost double the original guesstimate. All because I chose to go with a different contractor then the one Artie wanted me to use. Dirty, dirty tactics. I had a $50,000 flood loss on my property and they swooped in for a piece. Disgraceful. Now on top of everything I've had to deal with this mess as well.
I've had to start a complaint with the contractor's board. DO NOT USE THIS COMPANY. I can not stress this enough.