Best Burst Pipes in Newark NJ

We are very happy with the services provided. Very professional. Very timely service. Very friendly. Very clean and organized. They went above and beyond to help us. They are definitely the best plumber in Elizabeth and would highly recommend them.

Great place. Every time I call with an issue they get to me very quick. Reasonable pricing for plumbing also. Overall good place

Our sink was backing up and flooding our basement floor, and after spending a few hours trying to do it myself I gave up and called this Company. They were able to schedule me same day, and had the clog cleared in less than 30 minutes.

Sort of wish I had called them sooner, and not tried to do it myself! I won't hesitate to use them again.

Updated review:

Though my initial experience with Roto-Rooter fell short of expectations, their subsequent actions impressed me. They proactively reached out to apologize, stating that the level of service I received didn't align with their usual high standards. To rectify the situation, they offered me a refund.

What surprised me was not just their guarantee of work, but their assurance of customer satisfaction as well.

Given their demonstrated commitment to customer service, I wouldn't hesitate to consider Roto-Rooter again in the future.

The guys gave me a courtesy call to let me know they were running a bit late. They came and did a great job replacing my 11 year old water heater that came with house when I purchased it new. It was a cleaner and much neater job than the previous contractors. They were very quick and efficient, and cleaned up after themselves. Fair price, great service.

I had an excellent experience with Bill from Service Professionals when I needed an updated shower handle and shower head installed in my upstairs bathroom. Bill was incredibly helpful and efficient, providing prompt service that was truly appreciated. He expertly fixed my shower, explained the updates to me, and offered valuable insights into how I could improve my situation. I was thoroughly impressed with Bill's knowledge, expertise, and communication ability. He cared about my satisfaction and was willing to extend above and beyond to ensure everything was handled thoughtfully. I highly recommend Service Professionals for any plumbing needs and appreciate Bill's willingness to offer his opinion. I couldn't have asked for a better experience, and I am grateful for Bill and the Service Professionals team's exceptional service.

Called for EMERGENCY replacement of a leaking water heater on a 3rd floor condo. Water damage to downstairs unit. Took 3 days to do a one day job to replace a water heater. First day, came late to an emergency call, ordered wrong water heater ( had to pay tenant hotel night) Day two: came mid day set new heater, solder, filled water and than realized venting connection was 4 inch pieces and didn’t have parts. Day 3 finished the job. A $3000 job without warning charged $4000 for extra day and parts without informing me first. As well, my tenant asked to put down tarp where they were working bc there was carpeting in bedroom where heater was. Never followed and I asked if they were going to clean stained carpets and he said it was already “dirty” and with a big attitude. He gave me a call later saying he will come back later to clean carpet. When the carpets were cleaned I than paid the $4000. Just a FYI...I’m an electrician as well as my tenant and his work (craft) was sub par. He did not set heater center to room, pipes were not leveled and sweating (soldering was messy) but it is was it is.

This is why I posted this poor remark. The tenant downstairs called me about 2 months later saying there is loud sounds coming from my water heater room. He heard it weeks prior but did not call me. I checked it out and whenever shower, faucet and toilet are used there is a louder sound coming from the water heater especially near the vent duct. I called ECO and told dispatcher 2 month water heater installed by his guys is making loud sounds. It has to be an issue if the downstairs neighbor is complaining of loud noises whenever water is used. Made an appointment but my tenant had to cancel so I called to reschedule and called 5 times and left 2 messages in one day and they never got back to me. STILL til this day no return call!! Still waiting 😴😴😴

I won’t use names but dispatcher still hasn’t returned my call to check out a 2 month old water heater they installed. I will know have to get a new hvac company to check out his company’s hack workmanship and horrible customer service. This was worse experience dealing with any kind of contractor especially when I come from the trades and deal with them all the time.
If they would have just returned my calls and check out their work, I would have never posted this poor evaluation.