Best Backflow Prevention Installation in New York NY

My bathroom sink's internal water stopper was stuck in the closed position. The service person fixed the problem with professionalism and efficiency.

I've used Aladdin exclusively for the past ten years. From the owner, Erik, to the folks that man the phones, Aladdin provides top notch service. The plumbers make it a point to know the building and therefore, can diagnose problems and fix them quickly. No doubt, the Best in Brooklyn.

Good service, arrived same day as call for a jammed toilet.

I had standing water in my tub and Sal was able to snake it and remove all of the backed up hair from my drain. I am very appreciative of Sal’s expertise in assessing the problem and the possibilities of the cause of the stoppage. I appreciate that he was able to give me a quote upfront of the cost of the repair. I am also appreciative that he gave me suggestions in order for it not to happen again. I would use them again.

These guys are terrific. They are responsive, courteous and efficient. I had to have them come twice this week for two different issues. Both times, they were able to come the day I called. They solved the problems and are very easy to deal with.

Nice!!!!!!

Exelent

Old Brooklyn Brownstones can be difficult for most plumbers. All the plumbers that have ever come to this building were good, but a few have been exceptional. Over two weeks, IMP’s plumber ruled out and fixed any issues that could have caused minor leaks.

The leak over someone’s oven, however, began to escalate and the source appeared to be major. More extensive work had to be done than originally thought and the IMP plumber addressed that situation expertly and efficiently. The plumber and his assistant worked tirelessly and he was considerate enough to leave me in an operational setting afterwards, which I did not think was possible! This plumber is exceptional. I would tell you his name, but IMP knows and since we probably will eventually need a plumber again; I don’t want him to be too busy … THANK YOU!

The most challenging efforts as a homeowner is finding a company you can trust, a company who knows what they are doing and will stand by their word. Kew Forest Plumbing is just that company.

Here is a little backstory…In May of 2015 we had a new high efficiency boiler (BOSCH Greenstar Combi) installed by a company I will not mention here so as to not taint this review. These crooks (those who installed the unit) would not help us when the heating exchange failed. Instead of helping us they simply said to install a new unit to further exploit us.

Finding a company who even knew how to service this boiler was a challenge in itself. With the help of Bosch we were able to find Kew Forest and we are so happy we did. From the moment we reached out to Paul, he helped to walk us through each process. Paul assessed our issues over the phone, answered all of our questions and sent his guys over that very day. He communicated with us daily, helped us to order the piece that he knew was under warranty, and then tried to find ways to help us avoid unnecessary costs. Even after his men changed the heating exchange he gave us advice on what parts to have on hand in order to avoid any future issues. The epitome of customer service. He was honest and forthright from the beginning, qualities that are rarely found these days. Paul, thank you for your diligence, efficiency and most important, your integrity.
If you are looking for help with your heating unit, Kew Forest Plumbing is the company to call. They are efficient, professional and honest!

David is great, he is very helpful and the overall service provided by him and the company is stupendous.

this is the worst company in the city. They don't tell you how much something will cost, fix it for 10 minutes and slap you with a charge for over 350 dollars. DO NOT USE THIS PLUMBER EVER THEY ARE SHADY!!!!!

Got what you need if you know what it is.

If I could put no stars I would. Do not use this person! He overcharges and then never gives the receipt that is needed for the closing of an apartment sale. He promises and promises and promises and it never happens. The attorneys need proof of work and he won’t provide any kind of receipt. Stay away from this man! He will try to charm and then he lies. His name is Smitty in case you have any questions about whom I’m speaking.

Awful place. They keep standing me up. They make me clear my schedule, and then when they're an hour late, telling me they're not coming. It's so disrespectful and frustrating. The radiator replacement job has also ballooned from $1,500 to about $3,750.

The only way to reach the man in charge of the job, Dom, is to call the office at 8am. If you call at 9am, he's gone for the rest of the day and you'll just play more phone tag. He doesn't have a cell phone, apparently.

I'm so furious with these people. The cost ballooning is bad enough, but the lack of basic consideration for my time and schedule is so infuriating.

Update: The plumber, George, let our cat out the front door and locked it out. He then didn't tell us he had done this. My wife found the cat waiting at the door later. If you have cats, you know how messed up it is for somebody to let your cat out into the street. When I told him about this, he said I only saw one cat which was both untrue and wasn't an apology. Who cares if you didn't realize we have two cats? Don't let cats out. He and his assistant had seen both cats the day before and said it was fine to have them out. They didn't give us any warning that they were coming into that room the next day so we couldn't have locked the cats up anyway.

They almost killed our cat and charged us about 120% more than they quoted. Horrible company.